Continuously improving the Clever Commute experience

February 8th, 2010

The one-liner here is that we have developed a new way to make your Clever Commute experience better than ever:

As we near the 10,000 member mark, Clever Commute’s patent-pending approach to crowdsourcing is THE go-to source for the very best way to learn about your commute.
Now that we have 4 years of history regarding “what makes a good message”…we have implemented new real-time technology that scans the posts from commuters…and suppresses those that do not follow our guidelines (which we call our “rules of the road”)
This innovation is on top of all the other ways we apply the very best practices in technology and social media.

We began the pilot of this approach last week…and the results have exceeded our expectations. Please note that we are trying to automate our process of getting feedback and coaching to those of you who _do_ send messages…but in the meantime, please understand that if you send a message, there is a (small) chance that it will not get sent to the community.

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Sound of silence from MTA (T-?)

January 26th, 2010

A Clever Commuter shared info…and MTA never did

Clever Commute [8:14 AM] -  Disabled train on inbound local track btwn Mt.V & Fordham. Local inbound trains making reverse moves back to Pelham after Mount Vernon to switch tracks

 

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Cancel that (T-17)

January 25th, 2010

A Clever Commuter relayed this message 17 minutes before NJ Transit did.

Clever Commute [6:35 PM] -  643MD to Summit cancelled

NJ Transit  [6:52 PM] - Morris & Essex Line train #6359, the 6:43pm from New York Penn is cancelled.

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PATH of silence (T-?)

January 14th, 2010

A Clever Commuter relayed this message …but PATH never sent out an alert

Clever Commute [9:05 AM] - Signal delays on nwk to Wtc train.15 minute expected delay announced

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Visit Sinatra (T-28)

January 13th, 2010

 Clever Commuter relayed this message 28 minutes before NJ Transit did.

Clever Commute [6:09 AM] -  Apparent accident outside tunnel at 6.05. Cutting thru hobokem

NJ Transit  [6:37 AM] - Bus service departing PABT is subject to 10-15 minute delays due to traffic congestion

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What’s new at Clever Commute? Plenty!

January 12th, 2010
Clever Commute provides a way for commuters to use their smartphones to help each other by sharing real-time alerts & updates with fellow travelers.
It started with a handful of commuters here in NJ…and has now become a part of the fabric of the daily commute in the top commuting markets.

  • Now serving CHICAGO…in addition to serving all of the NY metro area and Boston
  • NYC subways…did you know that 40% of the subway is above ground? Wireless is coming to the MTA…and people are signing up for our service!
  • What track is my train on? A new free feature and a great stress-reliever for riders of Metro North or NJ Transit Trains
  • Proof positive: We have now amassed over 130 recent examples where Clever Commuter data was better and faster than anything else out there
    http://clevercommute.com/blog/?cat=2
  • An incredible place to advertise
    - Local business can use our new “self-serve” model to create a local campaign. (clevercommute.com/client)
    - Large advertisers like the New York Knicks, Carnegie Hall, and Ann Taylor get full service.
    Our advertisers kit: www.budurl.com/cleveradkit
  • An army of commuters: We are nearing the 10,000 member mark…and literally growing every day
  • A proven, 2-pronged business model:
    - keep it free for commuters via non-intrusive relevant advertising
    -     Serve as the authoritative source of real-time data about the commute. (we license a datafeed to transit / news agencies)

Want to learn more about this exciting, patent-pending innovation? We’d love to talk to potential strategic partners, the press, and advertisers.

Contact
Joshua Crandall (Founder / CEO)
joshua - dot - crandall at clevercommute dot com
www.clevercommute.com
About us: http://clevercommute.com/blog/?page_id=2

twitter.com/clevercommute
youtube.com/clevercommute
facebook.com/pages/Clever-Commute/10512795063

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Pawling Crawling (T-?)

January 11th, 2010

Here’s to the Clever Commuter who shared this…and MTA never sent out any alerts

Clever Commute [7:05 AM] - 655 fr. Pawling 15-20 min late due to mechanical difficulties

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Shhh…it’s a secret (T-?)

January 8th, 2010

A Clever Commuter scoop…and MTA never shared anything

Clever Commute [7:29 AM] -  6:40 out of NH broken down in Stratford. 6:53 is bypassing Stratford

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PATH’s turn (T-14)

January 5th, 2010

A Clever Commuter relayed this message  14 minutes before PATH did.

Clever Commute [5:33 AM] -  Path service suspended. There us no Path Service from Newark to WTC, NJT is cross honoring

PATH Alerts  [5:47 AM] - NJT Buses are running express from Market St. Newark Penn Station to Journal Square

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Yes, it’s Monday (T-11)

December 28th, 2009

A Clever Commuter relayed this message 11 minutes before NJ Transit did.

Clever Commute [7:25 AM] -  7:03 from bay st to nyp. Stuck - Mechanical prob bet watsessing and broad st

NJ Transit [7:36 AM] - the 6:46am from Montclair State University up to 20 min. delay near Watsessing Ave, due to mechanical problems

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