People helping people as they get from here to there


Clever Commute LIRR Strike Command Center

July 15th, 2014  |  Published in announcements, LIRR, media

Welcome! Clever Commute is the #1 source of information about mass-transit commuting. We are an on-line service, offering free and premium products for commuters…and B2B services for the media / enterprise.
Here is a link to all the resources you may need

Just for fun: Clever vent (a way for the commuters to let off a little steam) –

Official info from MTA

LIRR Strike Info – Real Time Datafeeds of Commuter alerts

July 14th, 2014  |  Published in announcements, LIRR, media

Welcome! The links below give you real-time access to the alerts which are being shared by LIRR commuters!
These are industry-standard XML feeds which you can view in any RSS reader.

Please visit the Clever Commute LIRR Strike Command Center for more resources.

Please note:

  • Here is a link to technical info about the feeds
  • These links contain 7 days of rolling information
  • Some have more information than others…and are listed in rough order of volume.
  • These links will expire on 31-July. Contact us if you like to see them beyond that day.

In order to save bandwith here, we don’t list out the full URL. Rather, you need build the URL’s. It’s simple!
For each branch, take the suffix in the right column, and append it to
the URL “”

Example: For “Test Branch”, the web address would be: 

Branch Name Suffix
Test Branch media-lirr-test-branch
Ronkonkoma media-lirr-ronkonkoma
Babylon media-lirr-babylon
Port Jefferson media-lirr-port-jefferson
Port Washington media-lirr-port-washington
Far Rockaway media-lirr-far-rockaway
Hempstead media-lirr-hempstead
Long Beach media-lirr-long-beach
Montauk media-lirr-montauk
Oyster Bay media-lirr-oyster-bay
West Hempstead media-lirr-west-hempstead

LIRR Workarounds

July 13th, 2014  |  Published in announcements, LIRR, media

In the event of an LIRR strike, we have crowdsourced these alternative ways to get to/from NYC. Please continue to share via the Contact feature of our web site.

Please visit the Clever Commute LIRR Strike Command Center for more resources.

These are options above and beyond the MTA’s contingency plan. Some of the private carriers take/require reservations

  • 7Bus – Serves Riverhead, Ronkonkoma, and Melville
  • Bolt Bus – Serves Riverhead, Ronkonkoma and Huntington
  • Go Bus – Serves Glen Cove and Roslyn
  • NICE Bus – Many locations
  • Hampton Jitney – Serves Amagansett, East Hampton, Wainscott, Bridgehampton, Water Mill, Southampton, and Manorville
  • Hampton Luxury Liner – Serves Amagansett, East Hampton, Wainscott, Bridgehampton, Water Mill, and Southampton
  • The Bridgeport & Port Jefferson Steamboat Company – Take the ferry across the Sound…and catch Metro North. Special rates.
  • MTA Bus – North Shore LIRR riders, the N20, N21, Q12 buses go to Flushing Queens where you can take the # 7 subway
  • Other MTA Buses (credit: LI Press)
    • Take the n20/21 bus to the 7 line at Main Street and Roosevelt Avenue in Flushing.
    • Take the n31/32 bus or the n33 bus to the A line on Mott Avenue in Far Rockaway.
    • Take the n4 bus to the E, J, and Z lines at the Jamaica Center on Parsons Boulevard and Archer Avenue in Jamaica.
    • Take the n1 bus, the n6 bus, the n22/A bus, the n24 bus, or the n26 bus to the F line at 179 Street and Hillside Avenue in Jamaica.

Related resources:

Regarding Air Conditioning on trains

July 11th, 2014  |  Published in announcements, MNR

But this is really applicable to a lot of things on Clever Commute

We know it stinks when the commute is bad. Heck, that is why we built Clever Commute. But there are 3 questions to ask yourself before you send an “alert” to the group:

“Does the message I am about to send contain actionable information
1. … that people can use in order to plan their commute?
2. … with tone and content that you would find on a radio/TV traffic report?
3. … that is an objective statement (e.g., not a rant…not a question…even a rhetorical one)?
If it’s NOT yes-yes-yes…then you may just be venting. If that’s the case, then you should check out (yes…that’s a real thing).
Other notes:

  • Clever Commute is not affiliated with the transit providers. According to Clever Commute terms and conditions, they do not receive / read these messages.
  • Do NOT initiate any call-to-action or other advocacy on Clever Commute (e.g., direct commuters to “call the governor” etc.)
  • Please remember to use the “Was this alert helpful?” found at the bottom of every mail we send you.

Watch this space (and be amazed)

July 3rd, 2014  |  Published in announcements, community updates, documentation, Inside Track, media, NJT, press, promotion

In the Summer of 2012, as a member of NJ Transit’s Developer program, Clever Commute built an app which gave commuters track number information in advance of being announced by NJT.

The information Clever Commute shared came directly from a NJT datafeed…and was delivered to the commuters in compliance with the NJT/Clever Commute partnership agreement.  Both sides openly acknowledged that the advance-track-number information was not 100% accurate/complete. However, Clever Commuters raved about this service.

NJT expressed displeasure with the fact that we were indeed using one of the data fields that they included in the field provided to us (and to all developers). Details of NJT/Clever Commute story can be found in this Wall Street Journal story.
To make a long story short: NJT stopped sharing that particular data feed with all developers.

However, Clever  Commute used this series of events as a catalyst to build an amazing suite of premium services which meets the needs to today’s commuters. We spent two years working / building / designing. After putting in over 1,200 enhancements, we are announcing the next version of The Inside Track – a portfolio of amazing features which empowers the commuters and gives them control over the data they need.

Today’s big news: Early-notice track numbers are coming back. In many ways our new approach makes “Round 2” better than before. 

Please follow this link to see all the details.




Personalized commuter forecast

April 4th, 2014  |  Published in announcements, Inside Track

The Inside Track has a new service which gives you a personalized forecast for your evening commute. By combining data and analytics, we deliver the custom report to your in-box…before you leave the office.

Run it anytime via The Inside Track mobile solution (steps below).
It shows you the results in the browser and it also sends it to you via e-mail. This push means there is no need to log in or have an internet connection at the train station.

It’s “one-stop shopping” and “know before you go”. Here is some of what you get:

  1. a jump on fellow commuters :). You’ll have track number history & track posting time predictions.
  2. performance metrics (e.g., on-time departure stats)
  3. overall system stats…based on the departure board
  4. a summary of recent commuter-generated alerts (on your line plus any relevant systemwide messages)
  5. timely updates from the official service providers (e.g., NJ Transit)
  6. curated social media content


  • To generate your Commuter Forecast: Go to The Inside Track and click on the red gears icon at the top right. Select Commuter Forecast.
  • In the future, you will have the ability to opt-in to receiving it automatically in the late afternoon
  • The Commuter Forecast is much more powerful once you have set your MyTrains preferences
  • Not all features are available for all transit providers



You may be able to get premium service For Free

December 3rd, 2013  |  Published in announcements, Inside Track

For the casual commuter, our free app meets the need. However, seasoned commuters need the features of our premium service.  There are currently 8 ways to get a free year of service:

  1. Share-ers: If you are someone who shares info, you deserve to get it for free *
  2. People who are in career transition (e.g., unemployed or about to be)
  3. Full-time students (includes high school commuters)
  4. People in their first year in the workforce (e.g., recent grads)
  5. Ex-military people returning to the civilian workforce
  6. Other people returning to the workforce (e.g., caretakers who are re-joining the commuting community)
  7. Senior citizens 65 years of age or older
  8. People who are disabled

* Our current guideline is to offer free Inside Track to people who make 24+ posts in the prior calendar year. (this is a guideline as we may adjust it based on size/history of the Clever community. Nonetheless, in all communities, your posts need to have been well-received by fellow commuters via our rating system.)

If you’d like to take us up on this offer, then send us a note via the Contact link on our site and we’ll add your e-mail address to the comp list.

Inside Track – What’s new

December 1st, 2013  |  Published in announcements, Inside Track

Welcome back!

Clever Commute’s Inside Track delivers info to you via E-mail, Text messages and our mobile solution –

Since we are always adding new features, we thought we’d highlight the newest, coolest things for you to check out:

And Soooooooo much more. We now offer over 30 features!

Note: Not all features available for all providers…but we’re working on it!

If you have ANY questions about what you get for your money, please use the Contact feature of our web site to ask. We want you to be thrilled with the service…and we promise a prompt and personal reply.






Inside Track info for recent joiners

December 1st, 2013  |  Published in announcements, Inside Track


You are still in your “free trial” period…and we want to be sure that you get all the value you can.
Here are some top tips for getting the most value from your Inside Track membership:

You’re the customer…and we want you to be happy. So, please use the Contact feature at our web site if you have any questions, concerns or feedback.


Sept 25 – Special Announcement for MNR Riders

September 25th, 2013  |  Published in announcements, MNR

Thanks to all the commuters who shared info this morning…and welcome to all the new people! Please continue to send people to to get “on board.” A few things to note:

1. The next few days (and maybe weeks) will be challenging for Metro North riders.

MTA’s service plan for tomorrow (Thursday) can accommodate approximately 33% of the regular ridership on the New Haven Line.

2. Generally, the Clever Commute service works best when everyone abides by the best practices (Rules of the road)
However, during times like these, it’s OK to be innovative. If you see something which will help your fellow commuters…then please share it.

3. Clever Commute technology filters and cleanses the messages in several ways.
We do our best to ensure only “good” messages reach you. However, if you want an extra level of control, we encourage you to explore our premium product.
We’re not looking to turn this MTA issue into a sales opportunity…but just wanted to let you know that “The Inside Track” does offer you the ability to filter messages by category, duration of the delay, time-of-day, day-of-week, etc.
You can also monitor all 3 MNR lines…and do about 30 other things.
It costs $2.99 a month…and the “send me my track number” feature has been a huge hit. Read all about it here – Landing Page

4. Finally – if you are the Twitter type, you get your alerts by following
  • @cc_mnr_nh – New Haven Line
  • @cc_mnr_har – Harlem Line
  • @cc_mnr_hud – Hudson line
Read more about our Twitter approach here
I think that’s it. Thanks again…good luck…and remember to share info (NOT questions) using the “” address found in the footer the mails you get from our service.
–Conductor Josh