People helping people as they get from here to there


Easy on the eyes :)

January 30th, 2017  |  Published in announcements

Clever Commute Premium has dozens of amazing features.
This page explains one or more of them...


The Picture 

(click to enlarge)

Need to Know


Here is how the Recent Alerts feed looks Before…

(By the way: Yes!
Premium users can get multiple routes in thier feed.
Ref: “33&66” as well as “Gladstone-Morristown Lines”)


And here is After

As you can see, numbers, keywords and stations
(not shown in this example) are highlighted for
quick and easy reading.

FYI – Clever Commute Premium e-mails are
are formatted the same way



You can turn this feature On or Off as you like.

Go to Settings and then select Comms & Config

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In case your push notifications are not working as expected

January 24th, 2017  |  Published in announcements

When we hear from customers who are not getting their push notifications, this is what fixes it:

  1. Uninstall the app completely
  2. Install the very latest version
  3. Open the app and sign in

Note: if you’d like to do a test, then follow these steps

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Version 2.3.4

January 21st, 2017  |  Published in announcements

What’s new:

In order to ensure that Push Notifications work properly on all modern devices, we upgraded the app itself and the back-end logic which sends them.

Related posts:



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Release Notes: Version 2.3.3

January 14th, 2017  |  Published in admin, announcements

Bug Fixes

  • Duplicate broadcast messages are fixed
  • Duplicate confirmations to senders of broadcast or auto-forwarded messages are fixed
  • When using Send an Alert, users may now select their train
  • Fixes to accuracy of train selection in MyTrains


  • When provided in Send An Alert, train numbers are shown in Recent Alerts
  • In Recent Alerts – improved handling of special characters
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Release Notes: Version 2.3.2

December 2nd, 2016  |  Published in announcements, Release Notes

What’s new

  • Rail Warriors may now send messages to All NY Metro Train Commuters
  • Improved handling of messages from PABT feed (Push notifications added)
  • Added NJT Gladstone (Hoboken) to MyTrains selection
  • Improved reliability of scheduler for daily Commuter Forecast
  • Soft launch of new field to show the speed of the bus/train
  • Improved UI for Send an Alert
  • Enhanced existing curation service to recognize AM vs PM
  • Other changes for performance, security and stability


Getaway Day Advice for Thanksgiving 2016

November 15th, 2016  |  Published in announcements

As a service to commuters, we provide this getaway advice for those who are exiting NYC (via public transit) for the Thanksgiving holiday. Read on for: 

  1. A look back at 2015: “What was ‘the witching hour’ last year?” (HINT: It starts at 1:30 PM) 
  2. Clever Commute’s “SIX T’s” – the key to a stress-free commute on getaway day
A Lookback: 2015 Thanksgiving Eve Summary


  • As usual, train riders from Grand Central had an easier “go” of things versus NY Penn Station riders
  • Riders reported crowds as early as 1:30 PM ….and things stayed busy until at least 5:30 PM 
  • There were no material train incidents reported after 5:30 PM 


  • Riders to NJ experienced delays due to a water main break in Hoboken
  • Travel at Port Authority was disrupted by a suspicious package.

Believe it or not: You are in control !
Here are six things you can do for a smooth getaway…


1. Telecommute
OK, that’s a bit cheeky. But do you seriously need to go to the office?
Do this: Use the time between now and Tuesday to line up tasks/calls that can be done remotely on Wednesday.

2. Tickets – tickets..TicketsTICKETSGet them early!
If you or your traveling companion will need a ticket, purchase it now.
Lines will be loooooong and stations will be crowded on Wednesday afternoon.
Do this: NJ Transit, Metro North and LIRR all have ticket apps.
Spend a few minutes now to install and set up your account. 

3. Timetables and Schedule changes 
There are websites (e.g., NJ Transit, Metro North, LIRR) as well  as apps galore with info about schedules
(including extra getaway day service).
Do this: Plan ahead…and even think of a backup plan.

4. Timing is crucial
We expect this year’s commuting pattern to be similar to last year.
Do this: Plan your departure time carefully. Even if there is extra service, there will be crowds…and it’s all first-come-first-served.

5. Terminal – Choose wisely
If it is at all within your control, avoid NY Penn Station.
Do this: 

  • NJT riders should consider Hoboken and/or Newark Penn
  • LIRR riders:  try Atlantic Terminal

6. Other Tips: 

  • Dress in layers – The terminal or the trains can be warm…especially when crowded.
  • Bring water/snacks – Save time…save money. 
  • “Baggage strategy” matters – There is not a lot of room on the train/bus.
  • Make your plan now – Do NOT wait until Wednesday morning to start thinking about this.

Release Notes: Version 2.2.9

November 14th, 2016  |  Published in announcements

What’s New

  • Fixes and enhancements for stability and security

Release notes: Version 2.2.5

November 7th, 2016  |  Published in announcements

What’s New

  • Improve / Streamline Twitter integration
  • Improve the end-user experience when cell/wifi signal is weak
  • Update Profile page for better user control of their data
  • Improve the look-and-feel of Recent Alerts
  • Premium users now have better colors / fonts on Recent Alerts
  • Rail Warriors now have more options for target audience
  • Improve the logic which curates and shares UGC

Plus various other fixes and enhancements for stability and security

Release Notes – Version 2.2.4

October 25th, 2016  |  Published in announcements


  • Make the menus look the same (main vs submenu)
  • Change category to “Vent” for unsavory postings
  • Add a “Days of History” slider to the Track Predictor
  • Internationalize the Zip Code
  • New choices for Rail Warriors target audiences

Plus various other fixes and enhancements for security and stability


Features, features, features for YOU

October 21st, 2016  |  Published in announcements

Overview: In order to be able to serve you best, we’re rebalancing the portfolio of products we offer to commuters.

What’s new:

What’s going away:

  • Free e-mail-based send/receive of messages
  • Our old premium offering, which we called The Inside Track

[Note: It is indeed still possible to receive your alerts as e-mails. Please read on].

Your call to action: (1) cut-over to the free app and (2) unsubscribe from the old listserve way

More Info: In the 18 months since we put out the first version of the app, we have invested mightily in getting to the point where we can say it’s time to move all remaining users from e-mail to the app (what people are saying about the app).

The free app does so much more than the old e-mail service. Plus, it works on iPhones, iPad, Android devices and even some Blackberries.

As we manged the customer migration to the app, we heard about two features that some riders want:

  1. Continue to receive their information as e-mail
  2. Follow the information on multiple train/bus lines

If you are still hungry for those and other features, then check out Clever Commute Premium. As a lifelong commuter (and 20 years on NJ Transit’s Montclair Boonton Line) I can say with confidence that our Premium service provides what you are looking for.

Premium does much more than #1 and #2. Yes – it gives you an enhanced e-mail experience where messages are delivered faster and more-reliably. You also have the the alert in the subject line of the e-mail (you may not even need to open them!). The message body has an enhanced format for readability. Also, you can hide/block messages based sender.
You have full control over when you receive the messages (e.g., time-of-day, day-of-week). You can pause/resume/snooze your alert messages, as well.

A few closing notes on Clever Commute Premium

  • It is sold as an in-app purchase via your app store
  • There is a 30-day free trial
  • There are at least 8 ways to be eligible for free access to Premium