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Inside Track

[Beta] Personalized commuter forecast

April 4th, 2014  |  Published in announcements, Inside Track

CleverCommuteCommuterForecastCompositeThe Inside Track has a new service which gives you a personalized forecast for your evening commute. By combining data and analytics, we deliver the custom report to your in-box…before you leave the office.

Run it anytime via The Inside Track mobile solution (steps below).
It shows you the results in the browser and it also sends it to you via e-mail. This push means there is no need to log in or have an internet connection at the train station.

<== Click to enlarge

 

It’s “one-stop shopping” and “know before you go”. Here is some of what you get:

  1. a jump on fellow commuters :). You’ll have track number history & track posting time predictions.
  2. performance metrics (e.g., on-time departure stats)
  3. overall system stats…based on the departure board
  4. a summary of recent commuter-generated alerts (on your line plus any relevant systemwide messages)
  5. timely updates from the official service providers (e.g., NJ Transit)
  6. curated social media content

Notes

  • To generate your Commuter Forecast: Go to The Inside Track and click on the red gears icon at the top right. Select Commuter Forecast.
  • In the future, you will have the ability to opt-in to receiving it automatically in the late afternoon
  • The Commuter Forecast is much more powerful once you have set your MyTrains preferences
  • Not all features are available for all transit providers

 

 

Lots of “yes”

March 26th, 2014  |  Published in Inside Track, testimonial

After his free trial was over, this commuter converted to the paid version:

I’m most impressed by the timeliness of the alerts. I receive the official NJ Transit alerts, too, and Clever Commute is consistently faster and usually more informative. The analytic for predicting the most likely track is helpful when I’m traveling outside my normal routine. Obviously I already have a sense of which tracks my usual trains are going to be on, but it’s been handy when I’ve worked late or when I’ve come into the city on weekends.

Inside Track + Social media = Better info for you

March 26th, 2014  |  Published in Inside Track, ITFeatureWriteUp, social

Summary: Some transit providers do a decent job of sharing real-time information via social media. We have integrated the best of them into our premium service.

Our approach: Clever Commute uses their data in our service for your benefit. We do not share any of your personal information with others. Users of The Inside Track service can now view this information in its own “window” via our mobile solution.  We show you:

  • The official Twitter feed from your transit provider (e.g, NJ Transit)
  • The official Twitter Clever Commute feed

We show this data in two places:

  1. A new menu option on our web portal.
    (To see it, click on the Gears menu option (top right) and select Twitter Timelines.)
  2. Your personalized Evening Commuter Forecast [details coming soon]

 

 

 

TGIITF – Thank goodness it’s Inside-Track-Friday

February 1st, 2014  |  Published in Inside Track, testimonial

We know that Friday feeling….so we loved to read this from a customer…

Thanks to Clever Commute I am hurtling towards home and not waiting for a bus with the huddled masses at Port Authority.

Why? On my way to the subway, I checked the alerts and saw that the bus station was a disaster. I then checked Inside Track and saw that there was a 6:41 PM train. By the time I got off the subway at 34th street, I had a text message telling me that my train was on track 4. I walked on…grabbed a window seat and will get home in time to go play soccer for the first time in weeks.

Commuting is easier with Clever Commute!

A great example of “Inside Track” benefits for bus riders

January 24th, 2014  |  Published in bus, Inside Track

Our premium service The Inside Track provides a portfolio of features to suburban commuters. One of the great benefits of the service is that our users can monitor the issues on other lines…without necessarily receiving extra messages (e.g., texts or e-mail)

Here is a great example from January 23, 2014: Riders on 3 different lines each shared real-time info about a developing problem at the Lincoln Tunnel. Together, this info would be helpful if you rode any of the lines below…or even if you rode another. There is no other source for this real-time narrative!

Bus Line Commuter Message Time
Coach USA / Suburban – East Brunswick Disabled vehicle in center tube of Lincoln Tunnel 7:33 AM
Coach USA – FLOW Bus lane stopped for a couple of minutes now 7:34 AM
DeCamp – 33 & 66 Bus lane dead stop 7:38 AM

 

Inside Track “MyTrains” sends you official updates on your trains!

January 13th, 2014  |  Published in Inside Track, ITFeatureWriteUp

The Inside Track includes the MyTrains feature which gives you a suite of tools for the trains you care about.

Here is an example of a STANDBY message regarding a specific train [click to enlarge].

We also tell you when one of your trains is DELAYED or CANCELLED.

CleverCommuteInsideTrackMyTrainsAlerts

  

But wait…there’s more: our technology can ALSO alert you when there is general trouble on your line.

In a related feature, we warn you when 30% of the overall trains listed are on STAND BY.

Clever Commute Robots Work for You!

December 31st, 2013  |  Published in Inside Track, ITFeatureWriteUp

Seasoned commuters know that problems on other lines can foreshadow problems on their line. That’s why we built robots which consistently probe/scan the environment…in search of clues.

Our technology connects the dots…and automatically lets Inside Track members know when things are starting to go bad with the commute.

[Click to enlarge]

CleverCommuteRobotsWorkForYour

 

Browse Your Alerts via the Mobile Web

December 30th, 2013  |  Published in Inside Track, ITFeatureWriteUp

We know that no two commuters are identical…so we give you options as to how you receive your alerts.

Some people just want to see them via our mobile solution…so we created this cool feature:

The Facebook-style counters (circled below) show you how many unread alerts you have on your Primary, Secondary and Tertiary lines.

When you click on Newsfeed, the window will expand…and you can click-through to read the alerts.

[Click to enlarge]

CleverCommuteNewsfeedAndNotifications

Already home (or at work)? Snooze your alerts!

December 30th, 2013  |  Published in Inside Track, ITFeatureWriteUp

Commuters asked for this feature…and we were glad to oblige.

You can now temporarily turn off your alerts two ways:

  1. On your profile
  2. From the Settings menu (the gears icon at the top right of clevercommute.com/insidetrack)

Either way, people are raving about this trick!

[Click to enlarge]

CleverCommuteSnooze

Control the time-of-day and day-of-week for your alerts

December 30th, 2013  |  Published in Inside Track, ITFeatureWriteUp

One of our most-popular features: You can now control the days / times that you receive alerts.

[Click to enlarge]
CleverCommuteAlertControl