People helping people as they get from here to there

premium

Migrating from the legacy Inside Track to the Premium app

December 3rd, 2016  |  Published in admin, premium

What’s changing?

User Experience How to Subscribe  Payments Handled By
Old  Mobile web Clever Commute Web site PayPal
New Smartphone App  In-App purchase Apple and Google

 

Since subscribers pre-pay, we arranged a migration which ensures

  • it’s not a hassle for our client
  • we tip the scale in the client’s favor

On the day you are next billed, WE do 3 things:  

  1. Refund the payment you just made
  2. Halt all future PayPal payments to us
  3. Set your Inside Track account to Expired

YOUR NEXT STEPS:  Visit the free app and use the “Premium” menu option to upgrade

Cool: Your first 30 days of the app-based premium service are free!

Special offer for Clever Commuters

July 26th, 2016  |  Published in premium

Valid ONLY for existing users of the free service who upgrade to premium on Aug 29

 

As we put the finishing touches on the premium version of our app, we are making a special soft-launch offer:

Sign-up and give us feedback…and the first year is 1/2 price. That’s just $1.54 a month for all these features

This is a limited time offer…with the following steps:

  • You must be running the latest version of our app (2.1.8)
  • You need to have a PayPal account (for us to send the refund to)
  • After you give us feedback on the whole experience (the upgrade as well as the features)
    …we will initiate the refund.
    It’s OK if your feedback is done via bullet points.
    Our goal is to be sure that it install/runs smoothly and delivers the value we expect it to.

 

 

 

Snooze, Pause and Resume

May 30th, 2016  |  Published in Feature, premium


Clever Commute Premium has dozens of amazing features.
This page explains one or more of them...


Done commuting for the day? On vacation? Traveling on business? You can now turn off notifications from Clever until you are ready.

Finding it: Under the main menu, click on Settings and then Comms and Config

Button Value When to use it

6

Opt out of the in-process commute (e.g., AM)…but resume for the next one (e.g., PM)

20

I’m not commuting today…but I do want tomorrow’s info to be there for me

Other notes

  • You may also set the Start / End to any valid dates/times you wish
  • The app shows you “ZZzzz” in the top red bar when alerts are paused

clevercommutepauseresumesnooze

You may be able to get premium service For Free

December 3rd, 2013  |  Published in announcements, premium

Our Premium service is a collection of dozens of value-added features.
See the whole story at the Clever Commute Premium service home page.

 

There are currently 8 ways to get one free year of our premium service:

  1. Sharers: If you are someone who gives info, you deserve to receive it for free
  2. People who are in career transition (e.g., unemployed or about to be)
  3. Full-time students (includes high school commuters)
  4. People in their first year in the workforce (e.g., recent grads)
  5. Military – active duty as well as military people returning to the workforce
  6. Other people returning to the workforce (e.g., caretakers who are re-joining the commuting community)
  7. Senior citizens 65 years of age or older
  8. People who are disabled

Need to know

  • sharer is a consistent, reliable contributor who stands out on their route by providing messages which are received favorably and are inline with our best practices.
    The actual number of alerts will vary based on size/history of the Clever community…and is determined at Admin’s discretion.
  • Free users may not have access to all premium features (e.g., text message delivery of track numbers)
  • If you’d like to take us up on this offer, or have other circumstances which you feel make you eligible, then please send us a note via the Contact link on our site. We treat your request with respect and discretion.
  • This is implemented as a rebate (Commuter signs up for the premium service, and the fee is refunded after they are charged by Apple / Google).
  • We reserve the right to revoke this offer at any time. However, nobody will unexpectedly be charged.

Why our Premium sevice is GREAT for bus riders

September 15th, 2013  |  Published in bus, ITFeatureWriteUp, premium

You may already know that our premium service, is a great tool for people who ride the trains (e.g., NJT, LIRR and MNR).  But many features work just as well (if not better) for bus riders!

BONUS: – when you sign up for  Clever Commute Premium, you also get full access to the info about NJ Transit Trains. This is incredibly helpful for people who use both providers.

We now give you over 30 features. Here are some of the most-obvious ways that it can help ease and de-stress the bus commute (see the entire list here…with links to more info and examples)

  1. Control over the time-of-day and day-of-week you receive Clever Commute messages – If you are at your desk by 9:00 AM…then that is when your morning messages stop. Similar functionality for the evening.
  2. Integrated official alerts from Port Authority  – We have a feed from PABT and we send those messages to you (and you have the option to opt out)
  3. Integration with Twitter (e.g., DeCamp bus line’s Twitter feed is a good source of data. We give you the option to see those updates in the app).
  4. Automated cross-sharing – If any commuter (on another bus route) shares info that is relevant to you, you will see it in your feed (e.g., conditions at XBL, helix, PABT).
  5. Multiple feeds – Only Premium can see more than one feed in their Recent Alerts.
  6. The ability to “pause” your alerts on those days when you are not commuting (e.g., vacation or business travel) – Also, on any given day, you can “snooze” your alerts (for 6 or 20 hours).
  7. Delivery options – You can elect to receive alerts as push notifications, e-mails or simply via the app.
    [See an example]
  8. As of Dec 2016,it’s the only way to get your alerts as e-mails
    Plus:
    – If you opt-in to our e-mail-based delivery, then there is no need to open the message to see the alerts
    – The e-mails have enhanced formatting – Keywords are highlighted to make the important things stand out…and quick to read.
    – Faster delivery than the e-mails we used to send from our free service.

There are many other features…with more on the way.

The “phantom minute” makes the difference

June 17th, 2013  |  Published in Feature, premium


Clever Commute Premium has dozens of amazing features.
This page explains one or more of them...


Published
Departure Time
Actual
Departure Time
Train is removed
from the departure board
6:08 PM 6:09 PM 6:08 PM


It’s a fact
Every commuter train that departs from New York City leaves one minute later than scheduled. However, you can’t find the train because the transit providers remove them from the board at the published departure time. Clever Commute gives you the edge two ways.

(1) Track number delivered to you via text message, push notification or e-mail.
You have it handy…even after the scheduled departure time!

(2) See trains after they are removed from the board! (Click on pictures to enlarge)

(1) NJT, LIRR, Metro North
announces the track…
(2) But then
they remove it!
(3) Clever Commute
to the rescue!
DepartedTrains1ShowBoarding DepartedTrains2RemovedFromBoard DepartedTrains3ShowsWhereToGo

Bonus: You control how many minutes of history are shown you via the Comms & Config setting

 

 

Tags: