October 25th, 2016 |
- Make the menus look the same (main vs submenu)
- Change category to “Vent” for unsavory postings
- Add a “Days of History” slider to the Track Predictor
- Internationalize the Zip Code
- New choices for Rail Warriors target audiences
Plus various other fixes and enhancements for security and stability
October 21st, 2016 |
Overview: In order to be able to serve you best, we’re rebalancing the portfolio of products we offer to commuters.
What’s going away:
- Free e-mail-based send/receive of messages
- Our old premium offering, which we called The Inside Track
[Note: It is indeed still possible to receive your alerts as e-mails. Please read on].
Your call to action: (1) cut-over to the free app and (2) unsubscribe from the old listserve way
More Info: In the 18 months since we put out the first version of the app, we have invested mightily in getting to the point where we can say it’s time to move all remaining users from e-mail to the app (what people are saying about the app).
The free app does so much more than the old e-mail service. Plus, it works on iPhones, iPad, Android devices and even some Blackberries.
As we manged the customer migration to the app, we heard about two features that some riders want:
- Continue to receive their information as e-mail
- Follow the information on multiple train/bus lines
If you are still hungry for those and other features, then check out Clever Commute Premium. As a lifelong commuter (and 20 years on NJ Transit’s Montclair Boonton Line) I can say with confidence that our Premium service provides what you are looking for.
Premium does much more than #1 and #2. Yes – it gives you an enhanced e-mail experience where messages are delivered faster and more-reliably. You also have the the alert in the subject line of the e-mail (you may not even need to open them!). The message body has an enhanced format for readability. Also, you can hide/block messages based sender.
You have full control over when you receive the messages (e.g., time-of-day, day-of-week). You can pause/resume/snooze your alert messages, as well.
A few closing notes on Clever Commute Premium
- It is sold as an in-app purchase via your app store
- There is a 30-day free trial
- There are at least 8 ways to be eligible for free access to Premium
October 17th, 2016 |
- Are you in that small percentage of Clever Commuters who share the info which powers our crowdsourced offering?
- Have you ever thought I have something to share with fellow commuters…but it is actually of interest to more than just the people on my route?
Yes and Yes? Then we have a solution for you!
If you meet our criteria, we can promote you to Rail Warrior
. These are the folks who have distinguished themselves through leading by example (learn more about the other badges
What can a Rail Warrior do?
For starters, we give delivery priority to messages from Rail Warriors.
Then, in addition to being able to continue to send messages to folks on their own commuting route, they also have the ability send a message that goes directly to a wide audience.
|If your primary route is…
||You can send to…
|A NJT train
||All 4 Midtown Direct Routes
All NJT Train commuters
|A LIRR train
||All LIRR Branches
|A Metro North train
||All MNR Branches
|A NJ Bus
||All NJ Buses
The Rail Warrior user sets the Audience via new options which we unlock only for them!
October 16th, 2016 |
The headline: Please upgrade to version 2.2.3 of the free app in order to benefit from two amazing enhancements. (To learn more about your version and how to upgrade, then click here)
More Info: When our free app went live less than two years ago, we promised you that we would keep on enhancing it. Since then, we have literally made thousands of changes and fixes…and we are far from done. Our latest version is a bit of a watershed since it provides 2 new capabilities
- Rail Warriors can send broadcast alerts – There is a subset of Clever Commuters who are amazing sharers (quality and quantity). We have promoted them to Rail Warrior so that they can now share info on more than one line/route at time.
Example: A Rail Warrior at NY Penn station sees something which is of interest to all riders on LIRR (or NJ Transit…or even both!) can now share with all.
- Automated (re) sharing – After 11 years of running Clever Commute, we know what kind of information is of interest to the various rider communities. Starting with version 2.2.3, whenever something is shared which we feel you need to know about our new technology will automatically share it with those who would value it (regardless of which route it originated on)
Example: A NJ Transit rider reports single tracking. Our “robots” will then share that with all NJ Transit train riders.
|These are two big wins for commuters. However, you need to be running version 2.2.3 to benefit properly.
October 10th, 2016 |
- Improved Track Predictions
- Add “voting” / validation to track predictions
- Visual cues to identify messages sent to more than one route
- Enhanced automated curation and sharing for similar routes
- Suppress multiple self-mails from elevated senders
- Leaderboard metrics fixes
- Fix problems with iOS Push Nortifications experienced by some on some devices
October 9th, 2016 |
Monday morning’s commute has the potential to be a challenging one. The saving grace is that it’s a holiday for some.
If you ride NJ Transit: We highly suggest you pay attention to the excellent work of two advocacy organizations: The NJ Association of Railroad Passengers and the The Lakawana Coalition.
The later has compiled an excellent and detailed analysis of the return of NJT service at Hoboken.
If you ride LIRR: their web site will be the best place for up-to-date info about service in light of their accident over the weekend
- Please continue to use our free app to send and browse the latest crowdsourced alerts
- Did you know? You also have the option to receive the alerts via Twitter!
- Your feedback is important to us. Good, bad or otherwise, we love to hear your thoughts and ideas
October 2nd, 2016 |
To see the status of NJ Transit service (including news about cross-honoring):
Users of the free Clever Commute app are always encouraged to share actionable info to help their fellow commuters.
New Clever Commute App Features
September 29th, 2016 |
|A special post related to this morning’s crash. We pray for those hurt and killed, and are committed to doing all we can to support the commuters we serve.
If you are not yet familiar with Clever Commute, please learn more and get our free app.
To the media: Clever Commute provides B2B services including aggregated datafeeds and advisory services. Contact us to learn more.
All: Our real-time information is also published via Twitter. We have an active Facebook page.
The Top 1/2 Dozen Tips for 29-September
- Other stations (e.g., NY Penn and Newark Penn) will be crowded and in use by Hoboken commuters.
Get there early and be patient.
- NJ Transit (web and e-mail alerts) is the best place to learn about cross-honoring with other carriers.
There are sometimes nuances about stations / routes…but today’s approach seems appropriately broad.
- NJ Transit always offers NJT train/bus cross honoring. Tonight might be a good opportunity to use it.
To learn more, start at NJT web = >Ticket Option => Rail Tickets => Ticket Flexibility
- Use NJ Transit’s free app to get your tickets.
- www.njtransit.com may continue to be up and down.
Keep trying and do not wait until the evening rush begins.
- If you are looking for a NJT train map, you can find them on other sites, too
September 25th, 2016 |
You know…beside using Clever Commute 🙂
Kudos to Lifehacker for this list of the Top 10 Ways to Improve Your Daily Commute.
Do you have any other ways? Please swing by our Facebook page and leave a comment.
September 20th, 2016 |
There are 4 (levels) of users of the Clever Commute app…as defined by these badges
Tourists – Newbies, probies or anyone whose ability to send messages is limited/restricted (this is quite rare)
Commuters – these are the vast majority of users.
Rail Warriors – These are trusted, elevated users with a strong history of constructive messages. You can tell it’s a Rail Warrior message by the way the area below the actual alert is peach colored. The two most-significant features of Rail Warriors are:
- They have the ability to send messages to multiple communities at a time.
E.g., “All LIRR Riders”…”All NJT Midtown Direct Riders”…”All NJ Bus Riders”
- Their messages bypass the app’s “duplicate checker” routine.
That is to say: even if our screening technology flags one of their messages as a possible duplicate of another one already sent, we give the Road Warrior’s message the benefit of the doubt by letting it through.
Admin – That’s me – Conductor Josh. My messages have a light blue background.