People helping people as they get from here to there

Premium App Rebate Program

September 13th, 2017  |  Published in examples

Please read carefully.  Commuter action is needed at the end of their 1-month trial.  

 

The steps:

  • In the app, select the Premium option, and follow your app store’s instructions to subscribe
  • After 30 days, Apple or Google will charge your funding source (and send you a confirmation)
  • Within 5 days of being charged, send us (feedback [at] clevercommute -dot- com)
    • A copy of the confirmation
    • The mailing address for the gift card (e.g. your home or your office)
      Within 10 days, we’ll will send you the gift card via US mail

NOTES:

  • This deal is route-specific (e.g., NJ Transit’s Northeast Corridor Line or LIRR Port Jefferson Branch)
  • This offer is for new subscribers only
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Premium is Excellent for DeCamp riders (source: I am one)

September 12th, 2017  |  Published in examples

If you use the free service, please note that Monday was a great example of why you should check out our Premium service. 
Yes…a subscription costs a little extra (it likely adds less than 1% to your monthly commuting cost). 
But yesterday, our Premium users benefited many ways:

  • they knew, in advance, about the buses that DeCamp canceled
    (Clever Commute uses a datafeed of DeCamp’s announcements…and we show that to Premium users)
  • they know about an alert from Port Authority about delays going into NY
  • they had full control of what info they received and how and when

Plus more! The best write-up I have for bus riders is here: clevercommute.com/bus 
But we’re adding features like crazy…so there is more than that…and more on the way. 

So please open the app and click on the main menu.
Select the “Premium” to start your 30-day free trial

For the amount of time we all spend commuting…and the low cost of Premium service…it’s time to at least explore a free month. 
You can cancel any time…and I’ll refund the unused part. 

How’s that? 

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Labor Day 2017 – Getaway Day Advice

August 27th, 2017  |  Published in announcements

As a service to commuters, we provide this getaway advice for those who are exiting NYC (via public transit) for the Labor Day holiday. Read on for: 

  1. A look back at 2017: “What happened on the Friday evening before Labor Day Weekend last year?
  2. Clever Commute’s “FIVE T’s” – the key to a stress-free commute on get-away day.

(1) What happened on the Friday before Labor Day last year?

Commuter Trains Summary 

  • NY Penn Station riders reported crowds as early as 1:15 PM
  • Grand Central reported crowds in the 2:00 hour 
  • Passenger volume remained high in the 3:00 and 4:00 hours (crowds in the station, long ticket lines)
  • Between 4:00 and 5:00 PM, riders generally reported fairly normal conditions 

Bus riders at Port Authority also had a tough afternoon.
Long lines by 2:30 PM…and then  Departures (NJ-bound) experienced delays due a downed wire on the lower level at the bus terminal. 

——

(2) Here are Clever Commute’s “FIVE T’s” – the key to a stress-free commute on get-away day:

1. Tickets – tickets..TicketsTICKETSGet them early!
If you or your traveling companion will need a ticket, get it BEFORE Friday afternoon.
Lines are loooooong on get-away days.
💡 LIRR, Metro NorthNJ Transit and NY Waterway all have ticket apps!  

2. Timing is crucial
For those who use NY Penn, we expect this year’s commute to be worse than last. Use the re-cap above as a guide…but add some padding to be safe. 

3. Timetables and Schedule changes 
LIRR, Metro North and NJ Transit will provide (extra) getaway day service…but all 3 have date-specific trip planners on thier sites.

4. Terminal – Choose wisely
If it is at all within your control, avoid NY Penn Station.
We include that guidance with every “getaway” briefing we do. But due to the ongoing Amtrak work, it’s especially true now. 

  • NJT riders: consider Hoboken and/or Newark Penn
  • LIRR riders:  consider Atlantic Terminal or Hunterspoint Avenue

5. Other Tips: 

  • Dress in layers – the terminal or the trains can be warm
  • Bring water/snacks – save time…save money. Plan ahead.
  • “Baggage strategy” matters – There is going to be lots of luggage around on Friday.
    Pick/Pack your bag early and lightly! 
  • Make your plan now…Do NOT wait until Friday morning to start thinking about this.

Have a great holiday!

What’s new in version 2.4.7 and 2.4.8

August 27th, 2017  |  Published in Release Notes

Here is a official summary of user-facing changes in this version.
Note: Many of these have been released incrementally over the past weeks.

Bug Fixes
  • Eliminate duplicates in Recent Alerts 
  • Ongoing tuning to MyTrains data and UI
  • Leaderboard – Enhanced filtering
  • Improved rendering of special characters
  • Resolved issues with Android 7 navigation
New Features
  • Show Categories as emoji
  • Integrate official LIRR, NJT, Metro North and PATH data
  • Tap on alert to see Station, Speed and Hashtag
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Another Dog Days Example

August 20th, 2017  |  Published in examples

Here is a fairly typical example of how Clever Commute provides information that is faster and better than the actual transit providers.

This is a picture of the Recent Alerts feed in the app.

This happned on the morning of 18-Aug 2017
(click image to enlarge)

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Regarding on-time performance. Let’s just say…

August 14th, 2017  |  Published in examples

A big Thank You to everyone who has been pitching in on our fledgling metrics project.

It’s generating a ton of data…and we are actively organizing and analyzing it. Click to enlarge the report below which shows summarized info for some NJT AM trains.

Oh…and that last colum?
Red values mean that the month-to-date average actual arrival time is later than the scheduled arrival time.

Let’s just say that NJT’s claims of on-time performance are subject to some interpretation.

Thanks again…and look for a proper report in the Fall.
The folks who were consistent sharers will indeed get a copy.

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Dog Days Example

August 7th, 2017  |  Published in examples

Here is a fairly typical example of how Clever Commute provides information that is faster and better than the actual transit providers.

This is a picture of the Recent Alerts feed in the app.

The train in question is the 6:29 PM train from Hoboken on 7-Aug 2017
(click image to enlarge)

TOP: From Clever Commute’s feed of actual NJT alerts.
(yes, we offer these in the app,
for free, during Summer Of Hell. Other times.
Other times, it’s Premium feature)Note:
Timestamp is 6:51 PM
NJT says the train is up to 10 min late

BOTTOM: A commuter, already shared the news.

Note:
Timestamp is At 6:41 PM
user Bcretella shared the news that it was “T+12”
…and we were still in the station.

(I say “we” because I was on that train…
and I was pleased to see Clever Commuters pitching in!)

News re: Your daily Commuter Forecast

July 18th, 2017  |  Published in announcements

Your daily Commuter Forecast is one of our favorite features…and we’re going to make it even better.

Summer of Hell has been a time of tremendous growth for us…and it has exposed a few opportunities to enhance and fix things.

For now, we are not automatically sending it to you. However, you can always run it via the main menu of the app.

We are always working to improve the service we provide. We recently implemented over 2,000 enhancements and fixes…and have published 18 new versions in the last year alone!

(We know that some users are experiencing issues with this feature…and resolving that is a top priority)

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Some NJT Metrics on Day 1 of Summer of Hell

July 10th, 2017  |  Published in examples

Clever Commute is much more than a place to share Twitter-style messages.

This page shows examples of how we use technology to harvest actual train arrival and departure information.

Learn more at this link: clevercommute.com/metrics 

There are two tables below for the “Day 1” commute on NJ Transit

  1. Morning (to NYC / Hoboken)
  2. Evening (from NYC / Hoboken)
NOTE: This is actual data from today…published as a service to the commuting community.
The process of collecting and rendering this data is new.
The depth and breadth of the content will improve…as will the approach to presenting it

Here is the morning view. Scroll down to see the evening view 

LineTrainScheduled ArrivalReported ArrivalPlus or Minus
Gladstone Branch4148:42 AM8:46:13 AM+ 4 m 13 s
Main/Bergen County Line11527:40 AM7:45:56 AM+ 5 m 56 s
Main/Bergen County Line11548:14 AM8:15:57 AM+ 1 m 57 s
Main/Bergen County Line12027:23 AM7:30:41 AM+ 7 m 41 s
Northeast Corridor31248:18 AM8:17:52 AM- 0 m 8 s
Northeast Corridor31268:36 AM8:30:15 AM- 5 m 45 s
North Jersey Coast Line32228:24 AM8:26:17 AM+ 2 m 17 s
North Jersey Coast Line33127:14 AM7:18:51 AM+ 4 m 51 s
Northeast Corridor37108:22 AM8:22:30 AM+ 0 m 30 s
Northeast Corridor37189:44 AM9:38:38 AM- 5 m 22 s
Northeast Corridor39329:40 AM9:42:40 AM+ 2 m 40 s
Montclair-Boonton Line62046:46 AM6:46:58 AM+ 0 m 58 s
Montclair-Boonton Line62067:40 AM7:42:02 AM+ 2 m 02 s
Montclair-Boonton Line62148:59 AM8:59:13 AM+ 0 m 13 s
Montclair-Boonton Line62169:50 AM9:54:50 AM+ 4 m 50 s
Morris & Essex Line66107:10 AM7:13:41 AM+ 3 m 41 s

Here is the evening view.

LineTrainScheduled DepartureReported DeparturePlus or Minus
Main/Bergen County Line11736:36 PM6:37:36 PM+ 1 m 36 s
North Jersey Coast Line32695:34 PM5:36:13 PM+ 2 m 13 s
Northeast Corridor39555:43 PM5:46:37 PM+ 3 m 37 s
Northeast Corridor39637:03 PM7:15:08 PM+ 12 m 08 s
Montclair-Boonton Line62634:52 PM4:51:34 PM- 0 m 26 s
Montclair-Boonton Line62796:10 PM6:12:02 PM+ 2 m 02 s

 

 

 

What’s new in version 2.4.5

July 4th, 2017  |  Published in examples

Enhancements

  • Click-through on a message to see Hashtag, Speed and Station
  • Metrics: Published list of NJT NYP trains to consider avoiding
  • Metrics: New functionality to capture and report on train on-time performance
  • New routes: ParkNRides for NJT
  • New routes: LIRR Buses for SummerOfHell

Bug Fixes and Technical Updates

  • LIRR MyTrains now shows proper list of pre-5:00 PM trains
  • Upgraded processing for datafeeds such as PABT
  • Refined Google Analytics implementation
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