Inside Track – Features
Nobody is closer to the commuters than Clever Commute. Since 2006, we’ve been working to help make your commute as stress-free as it can be.
We are proud to announce a suite of amazing value-added services which we call The Inside Track.
It fully leverages our knowledge of your trip…our detailed database which chronicles all major issues….and our close working relationship with you…the media…and the transit providers,
Please read carefully. Not all features are available for all transit providers…and some features are still in beta. But with that said: we will continue to find new and innovative ways to make your commute better!
Remember: Our basic service will remain free for commuters. It continues to have several key limitations which are addressed in our premium product. Our basic service gives you these features (only):alerts from your fellow commuters…on one commuter line…delivered as e-mail.
Users of the free service receive none of the features below:
| Introducing the Amazing Features of The Inside Track |
New Jersey Transit |
Metro North (Beta) |
LIRR (Beta) |
| (1) Text messages! In addittion to emails, you now have a text message option. |
 Yes |
Yes |
Yes |
| (2) Evening track numbers announcements delivered to you BAM! As soon as it’s announced! E-mail, text, or via our mobile website |
Yes |
Yes |
N/A |
| (3) End the guesswork for track numbers for evening trains from NY Penn We show you track number History for each train. Table and pie-chart! Just have a peek to see if your unannounced train is there! |
Yes |
N/A | Yes * |
| (4) Real-time mapping of train location information True geo-location information…presented on an interactive map |
Yes |
No | No |
| (5) We redefine missed your train…and you benefit We show you track numbers for departed trains (yes…even after they are removed from the departure board!) This is especially helpful on days with widespread delays |
Yes |
N/A | Yes * |
| (6) The Clever departureboard – on your phone AND at your desk It’s a next-generation departure board with real-time information from the transit providers. It’s built for the mobile web with a slew of features you won’t find anywhere else. |
Yes |
Yes |
Yes * |
| (7) Stay abreast of a second commuter line You can now monitor information on an additional line (via text, e-mail or web!) |
Yes |
Yes |
Yes |
| (8) Time-of-day and day-of-week customization Receive alerts ONLY during your stated commuting times. |
Yes |
Yes |
Yes |
| (9) Pause/resume your alerts when you go on vacation or otherwise are not commuting Now you can set a “resume on” date for your alerts. Yes, you can set it in avance. |
Yes |
Yes |
Yes |
| (10) Hit the snooze button to temporarily silence the alerts For an hour…until the end of the current commute…or until tomorrow |
Yes |
Yes |
Yes |
| (11) View your alerts via the web. Includes a “counter” to show unread messages! (it looks like Facebook notifications) It works on both your Primary and Secondary Lines! |
Yes |
Yes |
Yes |
| (12) Manage your profile to suit your commute New tools to manage your account (e.g., change your routes, revise your delivery options, opt-in/out ov various new features) |
Yes |
Yes |
Yes |
| (13) Faster e-mail delivery Inside Track delivers faster and more reliably than the free offering. |
Yes |
Yes |
Yes |
| (14) Our robots work for you! Our technology “sniffs out” signs of trouble. You are automatically alerted according to your preferences. (Example: if 30% of the trains on the NY Penn departureboard show STANDBY…you know trouble is brewing) |
Yes |
Beta | Yes * |
| (15) True crowdsourcing: You can now leverage the wisdom of ALL riders on your carrier (not just your primary/secondary) Never miss any relevant info…even when it’s NOT your primary or secondary line. These alerts are selected and curated by the Clever Commute team…so you are assured a human is ensuring the quality. |
Yes |
Yes |
Yes |
| (16) Avoid Gridlock Alert Days We tell you in advance…so you can plan your days in the city. |
Yes |
Yes |
Yes |
| (17) Avoid the avoidable We share a “heads-up” regarding issues which may impact your commute (e.g., visiting dignitaries, civil demonstrations, major events at MSG, MetLife Stadium, Citifield, Yankee Stadium) |
Yes |
Yes |
Yes |
| (18) Avoid the repeatable We let you know about “gotcha events” such as monthly ticket sales and “matinee Wednesdays” |
Yes |
Yes |
Yes |
| (19) Holiday Getaway day advice We leverage our commute history database and predict the optimal exit strategy. It’s awesome on days such as Thanksgiving Eve, Memorial Day Weekend, etc. |
Yes |
Yes |
Yes |
| (20) No more guesswork for holiday schedule You’ll know what kind of holiday is observed on all the special days. (Weekend schedule? Holiday schedule? No more confusion) Avoid the crowds and the hassles! We track these dates so you don’t need to. |
Yes |
Yes |
Yes |
| (21) Schedule changes – When? Stay abreast of when schedules changes |
Yes |
Yes |
Yes |
| (22) Schedule changes – What? Sure…we tell you “when”…but we also tell you “what changed with this new version?” |
Yes |
Yes |
Yes |
| (23) Where’s the bar car? If your provider serves cocktails…we’ll tell you which train has them. |
N/A | Yes |
N/A |
* = When LIRR completes their Train Time deployment. For now, these features are for riders on PW and WH lines only.