App

In case you need to cancel your premium membership

February 24, 2016 by Administrator

Here are the steps

The Clever Commute Leaderboard

We love your Ratings and Reviews

January 28, 2016 by Administrator

Thank you for taking the time to rate the Clever Commute app. Your feedback really matters.

These steps show how to rate it (give it stars)
If you can take a minute to write a one-line review, that would really be great.

Of course, if you have any questions or concerns about the app, please let us help you via the Contact page of the site.

iPhone/iPad

Android

Tap the App Store icon
Search for the app
Click on the photos for the listing
(do not click “OPEN”)
Scroll down to Ratings and Reviews
Follow on-screen instructions
Tap to Rate
and (lower down)
Write a Review

Open Google Play
Search for the app and tap on it
On the app’s page, scroll to Rate this app
Follow on-screen instructions

More info here

(Note that you may not be able to Rate or Review if you have done so in the past…but thanks for trying)

Introducing Clever Commute app version 2.0

January 28, 2016 by Administrator

Not yet released…but here are the working notes for what will be included:

The big headline: Clever Commute v 2.0 includes a premium service with a slew of amazing features

The new FREE version also includes all this…and more:

New feature: Leaderboard. It currently shows 4 types of rankings.
New feature: Departureboard with custom views for your commute
New feature: Profile
New feature: Settings
New feature: Help menu
Enhancements to Send An Alert
- New field: The Issue*
  - New Issue option: I just want to vent
  - New Issue option: Check-in/Share location
- New field: Impact * – used to capture the estimated effect of the reported issue
- New field: Hashtag – Add a descriptive tag to your message
- New feature: Real-time checking for duplicates
Enhancements to Recent Alerts
- Streamlined the look / Reduced whitespace
- New field: The Issue (in bold, in brackets) for each alert
- New field: Est Impact – The estimated impact of this issue on your commute
- New option Show Check-Ins and Show Vents

* NOTE: It is preferred that the user select the proper value.
However, Clever Commute technology will assign a value when user does not populate this field.

Feature write-up: Check-in/Share Location

January 26, 2016 by Administrator

The check-in feature lets commuters share their train’s/bus’ location with the Clever Commute network.
Any active user can send a Check-in (steps below).
However, viewing these messages is done exclusively via the app…and is Opt-In only.
Check-ins are not sent out as mails, texts, or push notifications.

To Send a Check-In

To View Check-Ins

Open our free app
Select Send An Alert
Set the The Issue to
Check-In/Share location
– Other fields are defaulted or derived
– The geolocation and timestamp are captured
Press Send

Open our free app
Select Recent Alerts
At the top of the page, select the box for Check-Ins
When you click on the location pin, you will see the location of that alert
(see pictures below)

CleverCommuteSharedLocation1

CleverCommuteSharedLocation2

In case the Android app is giving you problems

November 19, 2015 by Administrator

We have been hearing that some users on some versions of the app / operating system are experiencing problems.

We are looking into this.

The workaround is to clear the app’s cache, as follows:

Go to settings
Select Applications
Select Application manager
Scroll to find, Clever Commute…and click on it
Select “Clear Data” and then “Force Stop” (yes, you will get warnings for both)
Re-start the app (yes, you will need to log in again)

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