examples

What’s new in Clever Commute version 2.4.4

What’s new in Clever Commute version 2.4.4

by

Improvements

New Features

  • Allow users to share metrics about their train
  • New “Resources” Menu (Schedules, Transit Police, Customer Service, Best Practices, KOTW, Clever Blog)
  • Use emoji for alert categories (on pick list and Recent Alerts)
  • Add (1) station and (2) scheduled-arrival-at-station-time to Recent Alerts

We say “no” to duplicate messages

We say “no” to duplicate messages

by

[Coming in version 2.4.1]

We all want good commuter data…and we love it when the commuters pitch in and share it.

However, nobody wants to notified multiple times about the same issue.

When people press the Send button, our algorithm does a real-time check to see if the message appears to be a dupe.  If our technology determines a likelihood, the user sees this:

 

  

The sender has 3 choices 

  1. Send the message “as is”
  2. Edit the message
    (and then send it)
  3. Cancel the message

 

 

 

 

 

Premium User – you are in control

Premium User – you are in control

by

[contentblock id=2 img=gcb.png]
We’re doing our best to keep the data volumes manageable…and will be enhancing our duplicate-checker soon.
A future version of the app will allow you to limit your alerts by
  • message category
  • duration of the underlying issue

 

“How To” Homepage

What’s new in Version 2.3.7

What’s new in Version 2.3.7

by

Improved End-user Experience

  • Added contextual train details to Recent Alerts
  • Added train details to push notifications
  • Removed train details from click-through
  • Improved CSS / look-and-feel for Recent Alerts
  • Added App Help menu option

New Premium Features

  • Holiday reminders / Advice
  • Added train details to Premium e-mails
  • Improved rendering of train location and origin when viewing on a map

Bug Fixes

  • Reset iOS badge when the alert expires
  • Train picklist on certain devices
  • Fixed link to FAQ
  • Nickname length error message (and confusion with zip code)
  • Added “None Selected” option for “Your Train”

All riders benefit from all sharers

All riders benefit from all sharers

by

Some alerts are only of interest to riders on the route where it happens. Other alerts are of broader interest. Clever Commute supports this need two ways

  1. Some users (including the Admin [Conductor Josh]) have the ability to direct an alert to a wider audience. These are the so-called Rail Warriors.
  2. Clever Commmute technolgy uses artificial intelligence and machine learning to automatically determine if a message is of broader interest.

In either situation, these cross-shared posts are labeled in 2 ways (see picture below)

  • The broadcast icon to the left of the route name
  • The word Source followed by the color-coded name of the route on which it originated
 

This alert was generated by a user who has
Montclair-Boonton Line as their Primary route.

 

 

This alert was generated by a user who has
Gladstone-Morristown Line as thier Primary route