People helping people as they get from here to there

Clever Commute supports the communities we serve

October 22nd, 2017  |  Published in announcements

Clever Commute believes in giving back to the communities we serve.

In case you are not familiar, Clever Commute has both a free service and a paid (subscription-based) upgrade, called Clever Commute Premium.
The price of a one-year Clever Commute Premium membership is $39.99.

Each year, we donate a limited number of Clever Commute Premium memberships to non-profit organizations.

Here is how you can use our donation to generate revenue for your cause or event:

Other notes:

  • Due to demand, we may not be able to accommodate all requests
  • If possible, we ask the non-profit to provide us with a letter acknowledging our donation to your cause

Interested? Use the Contact feature of our website to see if we can partner to help your cause.

Tags:

What’s new in version 2.5.1

October 16th, 2017  |  Published in Release Notes

Final fixes for stability and performance….including “can’t stay logged in”

Tags:

What’s new in Version 2.5.0

October 9th, 2017  |  Published in Release Notes

Several bug fixes and technical modernizations for Premium as well as Free users.

Tags:

What’s new in Version 2.4.9

September 29th, 2017  |  Published in Release Notes

Fixed the issue which prevented some users on some devices from receiving push notifications

Tags:

Premium App Rebate Program

September 13th, 2017  |  Published in examples

Please read carefully.  Commuter action is needed at the end of their 1-month trial.  

 

The steps:

  • In the app, select the Premium option, and follow your app store’s instructions to subscribe
  • After 30 days, Apple or Google will charge your funding source (and send you a confirmation)
  • Within 5 days of being charged, send us (feedback [at] clevercommute -dot- com)
    • A copy of the confirmation
    • The mailing address for the gift card (e.g. your home or your office)
      Within 10 days, we’ll will send you the gift card via US mail

NOTES:

  • This deal is route-specific (e.g., NJ Transit’s Northeast Corridor Line or LIRR Port Jefferson Branch)
  • This offer is for new subscribers only
Tags: ,

Premium is Excellent for DeCamp riders (source: I am one)

September 12th, 2017  |  Published in examples

If you use the free service, please note that Monday was a great example of why you should check out our Premium service. 
Yes…a subscription costs a little extra (it likely adds less than 1% to your monthly commuting cost). 
But yesterday, our Premium users benefited many ways:

  • they knew, in advance, about the buses that DeCamp canceled
    (Clever Commute uses a datafeed of DeCamp’s announcements…and we show that to Premium users)
  • they know about an alert from Port Authority about delays going into NY
  • they had full control of what info they received and how and when

Plus more! The best write-up I have for bus riders is here: clevercommute.com/bus 
But we’re adding features like crazy…so there is more than that…and more on the way. 

So please open the app and click on the main menu.
Select the “Premium” to start your 30-day free trial

For the amount of time we all spend commuting…and the low cost of Premium service…it’s time to at least explore a free month. 
You can cancel any time…and I’ll refund the unused part. 

How’s that? 

Tags: , ,

Labor Day 2017 – Getaway Day Advice

August 27th, 2017  |  Published in announcements

As a service to commuters, we provide this getaway advice for those who are exiting NYC (via public transit) for the Labor Day holiday. Read on for: 

  1. A look back at 2017: “What happened on the Friday evening before Labor Day Weekend last year?
  2. Clever Commute’s “FIVE T’s” – the key to a stress-free commute on get-away day.

(1) What happened on the Friday before Labor Day last year?

Commuter Trains Summary 

  • NY Penn Station riders reported crowds as early as 1:15 PM
  • Grand Central reported crowds in the 2:00 hour 
  • Passenger volume remained high in the 3:00 and 4:00 hours (crowds in the station, long ticket lines)
  • Between 4:00 and 5:00 PM, riders generally reported fairly normal conditions 

Bus riders at Port Authority also had a tough afternoon.
Long lines by 2:30 PM…and then  Departures (NJ-bound) experienced delays due a downed wire on the lower level at the bus terminal. 

——

(2) Here are Clever Commute’s “FIVE T’s” – the key to a stress-free commute on get-away day:

1. Tickets – tickets..TicketsTICKETSGet them early!
If you or your traveling companion will need a ticket, get it BEFORE Friday afternoon.
Lines are loooooong on get-away days.
💡 LIRR, Metro NorthNJ Transit and NY Waterway all have ticket apps!  

2. Timing is crucial
For those who use NY Penn, we expect this year’s commute to be worse than last. Use the re-cap above as a guide…but add some padding to be safe. 

3. Timetables and Schedule changes 
LIRR, Metro North and NJ Transit will provide (extra) getaway day service…but all 3 have date-specific trip planners on thier sites.

4. Terminal – Choose wisely
If it is at all within your control, avoid NY Penn Station.
We include that guidance with every “getaway” briefing we do. But due to the ongoing Amtrak work, it’s especially true now. 

  • NJT riders: consider Hoboken and/or Newark Penn
  • LIRR riders:  consider Atlantic Terminal or Hunterspoint Avenue

5. Other Tips: 

  • Dress in layers – the terminal or the trains can be warm
  • Bring water/snacks – save time…save money. Plan ahead.
  • “Baggage strategy” matters – There is going to be lots of luggage around on Friday.
    Pick/Pack your bag early and lightly! 
  • Make your plan now…Do NOT wait until Friday morning to start thinking about this.

Have a great holiday!

What’s new in version 2.4.7 and 2.4.8

August 27th, 2017  |  Published in Release Notes

Here is a official summary of user-facing changes in this version.
Note: Many of these have been released incrementally over the past weeks.

Bug Fixes
  • Eliminate duplicates in Recent Alerts 
  • Ongoing tuning to MyTrains data and UI
  • Leaderboard – Enhanced filtering
  • Improved rendering of special characters
  • Resolved issues with Android 7 navigation
New Features
  • Show Categories as emoji
  • Integrate official LIRR, NJT, Metro North and PATH data
  • Tap on alert to see Station, Speed and Hashtag
Tags:

Another Dog Days Example

August 20th, 2017  |  Published in examples

Here is a fairly typical example of how Clever Commute provides information that is faster and better than the actual transit providers.

This is a picture of the Recent Alerts feed in the app.

This happned on the morning of 18-Aug 2017
(click image to enlarge)

Tags:

Regarding on-time performance. Let’s just say…

August 14th, 2017  |  Published in examples

A big Thank You to everyone who has been pitching in on our fledgling metrics project.

It’s generating a ton of data…and we are actively organizing and analyzing it. Click to enlarge the report below which shows summarized info for some NJT AM trains.

Oh…and that last colum?
Red values mean that the month-to-date average actual arrival time is later than the scheduled arrival time.

Let’s just say that NJT’s claims of on-time performance are subject to some interpretation.

Thanks again…and look for a proper report in the Fall.
The folks who were consistent sharers will indeed get a copy.

Tags: