What is the relationship between the free app, the Premium app, the (old) free e-mail service, and The Inside Track (premium service)?

The short answer: the free app does what the free e-mail service did: provide you with user-generated content for one train (or bus) line. Our premium service gives you more features. Premium was previously packaged for the web as Inside Track. It is now an app, called Clever Commute Premium.

So where does the new free app fit in?
It’s a 1:1 replacement of the free e-mail system. It, too, gives you alerts from your fellow commuters on one train (or bus) line. The implementation is similar to a newsfeed in Twitter or Facebook: the app shows you recent alerts on a scrollable page. The app also has other great features such as push notifications (optional, of course) and the ability to change your profile (in the app) so that you can see what is happening on other lines.
You can get the app via Apple iTunes or Google Play. Info/screenshots/video is available here – https://www.clevercommute.com/app
  • Usage note #1: Users of the old e-mail service need to create a new account on the app in order to use the app
  • Usage note #2: Users of The Inside Track can use the app via their existing user ID/password

 

I have the app. Now what? 

Follow these steps to unsubscribe from the e-mail based service. (Otherwise, for each alert, you’ll receive an e-mail from the old service…plus a push notifications from the new free app).

Overall, we are making these changes based primarily on feedback from the users. But it’s also safe to say that the cost and logistics of running Clever Commute the old way are significantly less-attractive than the app model. Again: our target is to do what is “fair”…and we think we hit the mark
 The future: As in 2015/16 we migrate the features from The Inside Track into the app
What about The Inside Track? 
It is now end-of-life. See this link for information about migrating to the Premium app.