This is a write up of how to use one of the many features of the Clever Commute service. See also:
User-generated content is a very important part of Clever Commute. Here is information on how to send an alert.
Start here: Our best practices and how Clever is different from Twitter
Every member of the Clever Commute community who is in good standing is permitted and encouraged to share info with their fellow passengers. Start by opening the app, and selecting Participate from the main menu.
| Field (Red = Required) | Do this | More info |
| (1) What do you want to do? | Use the default Alert fellow passengers | Other options are I just want to vent, Provide Metrics, and Send test Message). |
| (2) What's happening? | Choose from the list | Our technology will derive this if you leave it blank |
| (3) What's the impact? | Tell us how big of a problem you are reporting | Our technology will derive this if you leave it blank |
| (4) Does this relate to a train? | Identify the train affected | Based on your My Commute settings (Origin, Destination, Primary route), and the time of day, the app queries official schedule data provided by NJT, LIRR and MNR to show you a list of relevant choices (more info). |
| (5) Tell us a bit more | Tell us a bit more 🙂 | Remember: (1), (2) and (3) will be in place The message is geo-tagged and timestamped, so you don't need to add the where or the when |
| (6) What is the audience? | Use the default - Your branch / line | Elevated users (AKA Rail Warriors) use this option to pick the most-suitable audience. |
| (7) Add a hashtag | Optional | --- |
Thank you for taking the time to read this and to pitch in. Maybe you'll even show up on the Clever Commute Leaderboard!
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You are encouraged to populate (2) and (3).
If you use the or let our robots decide option... ...then our algorithm will populate these fields (based on the values provided on this alert) |
