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FAQ – Clever Commute’s Inside Track (premium service)

  • What is the relationship between the free app and the Premium app?
  • How can you run a free service?
  • Help! My spam filter is preventing me from getting the alerts
  • What is The Inside Track?
  • Do you still offer the free service for commuters?
  • Can I log into the premium service (Inside Track) with my legacy e-mail address?
  • What are the features of The Inside Track?
  • How much does Inside Track cost?
  • Is Inside Track an app?
  • If it’s not in the App Store, then how do I get Inside Track?
  • How can I launch Inside Track (or any web page) from my phone’s home page?
  • How do I pay for Inside Track?
  • I unsubscribed a while ago. How can I re-subscribe?
  • Can I sign up via e-mail?
  • I just sent an e-mail…so how come it did not get sent out to all?
  • How quickly do I receive these alerts?
  • Why do I receive 2 copies of the messages (old format and new format)?
  • Why does the Inside Track departureboard not show my trains?
  • What Safari setting do I need so that Inside Track remembers me?
  • I used a “PayPal Guest” account at sign-up, and now that credit card is no longer valid
  • Getting Started – Do I login with my regular “Clever Commute” e-mail? What’s my password?
  • Recent Alerts – Does the app refresh?
  • What is the difference between the old e-mail-based way and the new app?
  • How do I un-subscribe from the free e-mail-based service?
  • Do I need a smartphone?
  • How does your no-credit-card free trial work?
  • Does this mean I share my e-mail address with all the people on the list?
  • If I join, will I get “a lot” of mail?
  • How do I send a mail to the list?

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