- What are the features of the free app?
- Why does the Recent Alerts page show old alerts?
- Are there versions for both Andriod and iOS?
- What are the features of the Premium service?
- What does it cost? How do I pay?
- What is the relationship between the free app, the Premium app, the (old) free e-mail service, and The Inside Track (premium service)?
- Does the app send “Notifications”? E-mail? Text messages?
- How is the nickname field used? Can I change mine?
- Does everyone need to pay to get the Premium service?
- Does Premium have a free trial period?
- How does this differ from the alerts from New Jersey Transit (LIRR, Metro-North, etc)?
- What are the examples where Clever Commute helps?
- How can you run a free service?
- Help! My spam filter is preventing me from getting the alerts
- Sorry…there are no FAQ’s for this area yet
- Why do the text messages come from several different numbers?
- What is The Inside Track?
- Do you still offer the free service for commuters?
- Can I log into the premium service (Inside Track) with my legacy e-mail address?
- Which transit providers does the service currently cover?
- What are the features of The Inside Track?
- How much does Inside Track cost?
- Is Inside Track an app?
- If it’s not in the App Store, then how do I get Inside Track?
- How can I launch Inside Track (or any web page) from my phone’s home page?
- How do I pay for Inside Track?
- I am retiring / moving to Mars. How do I cancel my subscription?
- Does the Premium information really come from 5 sources?
- I unsubscribed a while ago. How can I re-subscribe?
- Can Clever commute help me if I experienced a mean / discourteous driver / conductor etc?
- Can I sign up via e-mail?
- I just sent an e-mail…so how come it did not get sent out to all?
- How quickly do I receive these alerts?
- Why do I receive 2 copies of the messages (old format and new format)?
- How do I change my e-mail address?
- Why does the Inside Track departureboard not show my trains?
- What Safari setting do I need so that Inside Track remembers me?
- What is the Commuter Forecast?
- How can I turn on/off the Commuter Forecast?
- I used a “PayPal Guest” account at sign-up, and now that credit card is no longer valid
- How come my stop/station (bus, PATH, etc) are not listed?
- How come don’t see any Recent Alerts?
- Getting Started – Do I login with my regular “Clever Commute” e-mail? What’s my password?
- Recent Alerts – Does the app refresh?
- What about Blackberry and Windows phone devices?
- What are some commonly-used abbreviations/jargon in Clever Commute?
- What is the difference between the old e-mail-based way and the new app?
- Once I have the free app, should I unsubscribe from the old e-mail way?
- Why are we moving away from an e-mail based service?
- How do I un-subscribe from the free e-mail-based service?
- How do I manage (turn on/off …change sounds) push notifications?
- Do I need a smartphone?
- How does your no-credit-card free trial work?
- Does this mean I share my e-mail address with all the people on the list?
- If I join, will I get “a lot” of mail?
- How do I send a mail to the list?
Clever Commute
Helping your commute flow as smoothly as information does