Understanding Push Notifications

[This depends on your settings….but assuming your notifications are On…and set to make a sound]

If an alert is received for your primary route…

If you ARE logged in to the app:

  • If app is not running…you WILL get a push notification, with sound.
  • If app is running…but you are using a different app… you WILL get a push notification, with sound.
  • If app is running…and device screen is locked…you WILL get a push notification, with sound.
  • If app is running…and you are in (for example) Recent Alerts page…you WILL get the toast…but not the sound.

If you ARE NOT logged in to the app…you WILL NOT get push notifications.

Still having problems? Read our troubleshooting tip.

 

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