People helping people as they get from here to there


Tourists, Commuters, Rail Warriors, Bots and Admin

September 20th, 2016  |  Published in App

There are 4 (levels) of users of the Clever Commute app…as defined by these badges

clevericonmap (1) Tourists
– Newbies, probies or anyone whose ability to send messages is limited/restricted
(this is quite rare)

clevericontrain(2) Commuters – these are the vast majority of users.


clevericonribbon(3) Rail Warriors – These are trusted, elevated users with a strong history of constructive messages. The three most-significant features of Rail Warriors are:

(i) They have the ability to send messages to multiple communities at a time.
E.g., “All LIRR Riders”…”All NJT Midtown Direct Riders”…”All NJ Bus Riders”

(ii) Their messages bypass the app’s “duplicate checker” routine.
Even if our screening technology flags one of their messages as a possible duplicate of another one already sent, we give the Rail Warrior’s message the benefit of the doubt by letting it through.

(iii) They are not held to the same limits on the length of their messages

clevericonwand(4) Admin – That’s me: Conductor Josh. My messages have a light blue background.


clevericonpawThis designates someone who (regardless of the badges above) is Premium user.


This designates an automated message (bot / robot, Twitter, etc.)

Release Notes – Version 2.1.8

August 21st, 2016  |  Published in App

New Functionality

  • Add the Commuter Forecast to the app


  • Remove “Update” button from Profile page (use 1-step edit)
  • Do NOT apply any filters to values captured via the Hashtag field (allow adult language 🙂 )
  • Default the values for Continent and Country at Sign-up and Profile
  • Let users know that their nickname may be publicly viewable
  • Nicknames must now be at least 6 characters
  • Crispen/Clarify the layout of Track Prediction page
  • Expand time window for MyTrains

Bug Fixes

  • Recent Alerts – Improved rendering of route name
  • Allow e-mail address which contains hyphen
  • Switch to the proper keyboard so users can easily use “@” key where needed

Checking and Updating YOUR Version of the Clever Commute App

August 14th, 2016  |  Published in admin, App, examples

This is a write up of how to use one of the many features of the Clever Commute service. See also:

What version of our app are you running? 

  1. Open the app and tap on the main menu (called “the hamburger”) at the top left corner
  2. Select Help
  3. Select About

The first line of that page shows you the version you are running (e.g. 3.1.5)

What version of the app should you be running? 

Our Release Notes page always shows you the number of our latest version

How to get the latest version? 

We recommend using the Automatic Update feature from your app store


Release Notes – 2.1.7

August 2nd, 2016  |  Published in App


    • Fix – switching between carriers
    • Fix – formatting for small screens
    • New Feature – added click-through
    • Add auto-refresh (based on page_refresh_interval)


    • Improved map rendering from Origin station


    • Improve error handling when web/API fails to return data
    • Back-end changes for data quality for UGC

Beta news (Android is Open….iOS is Ready)

June 6th, 2016  |  Published in App, beta

Short and sweet: the beta test of the new app is now open to YOU

The beta app you see will effectively be the new production version very soon…so all the more reason to get on board now. We think you will LOVE it.

Android – Get started by following this link (Google will then deploy it to your device)

iPhone / iPad  – If you are in our beta program, you will be notified via TestFlight





In case you need to cancel your premium membership

February 24th, 2016  |  Published in admin, App

Here are the steps

The Clever Commute Leaderboard

January 29th, 2016  |  Published in App, social


  • Updated in real-time
  • Currently shows 4 metrics
  • Currently shows “Prior 7 Days”
  • Available to all users
Messages with the
Most UpVotes
Messages with the
Most DownVotes
CleverCommuteLeaderboardV1MessagesUpvotes CleverCommuteLeaderboardV1MessagesDownvotes
Most Messages
(By Sender) 
Most Messages
(by Route)
CleverCommuteLeaderboardV1MessagesBySender CleverCommuteLeaderboardV1MessagesByRoute



We love your Ratings and Reviews

January 28th, 2016  |  Published in App

Thank you for taking the time to rate the Clever Commute app. Your feedback really matters.

  • These steps show how to rate it (give it stars)
  • If you can take a minute to write a one-line review, that would really be great.

Of course, if you have any questions or concerns about the app, please let us help you via the Contact page of the site.

iPhone/iPad Android
  • Tap the App Store icon
  • Search for the app
  • Click on the photos for the listing
    (do not click “OPEN”)
  • Scroll down to Ratings and Reviews
  • Follow on-screen instructions
    Tap to Rate
       and (lower down) 
    Write a Review
  1. Open Google Play
  2. Search for the app and tap on it
  3. On the app’s page, scroll to Rate this app
  4. Follow on-screen instructions

More info here


(Note that you may not be able to Rate or Review if you have done so in the past…but thanks for trying)


Introducing Clever Commute app version 2.0

January 28th, 2016  |  Published in App, examples

Not yet released…but here are the working notes for what will be included:

The big headline: Clever Commute v 2.0 includes a premium service with a slew of amazing features

The new FREE version also includes all this…and more:

  • New feature: Leaderboard. It currently shows 4 types of rankings.
  • New feature: Departureboard with custom views for your commute
  • New feature: Profile
  • New feature: Settings
  • New feature: Help menu
  • Enhancements to Send An Alert
    • New field: The Issue*
    • New field: Impact * – used to capture the estimated effect of the reported issue
    • New field: Hashtag – Add a descriptive tag to your message
    • New feature: Real-time checking for duplicates
  • Enhancements to Recent Alerts 
    • Streamlined the look / Reduced whitespace
    • New field: The Issue (in bold, in brackets) for each alert
    • New field: Est Impact – The estimated impact of this issue on your commute
    • New option Show Check-Ins  and Show Vents

* NOTE: It is preferred that the user select the proper value.
However, Clever Commute technology will assign a value when user does not populate this field.

Feature write-up: Check-in/Share Location

January 26th, 2016  |  Published in announcements, App, ITFeatureWriteUp


The check-in feature lets commuters share their train’s/bus’ location with the Clever Commute network.
Any active user can send a Check-in (steps below).
However, viewing these messages is done exclusively via the app…and is Opt-In only.
Check-ins are not sent out as mails, texts, or push notifications.


To Send a Check-In To View Check-Ins
  1. Open our free app
  2. Select Send An Alert
  3. Set the The Issue to
    Check-In/Share location
    – Other fields are defaulted or derived
    – The geolocation and timestamp are captured
  4. Press Send
  1. Open our free app
  2. Select Recent Alerts
  3. At the top of the page, select the box  for Check-Ins
  4. When you click on the location pin, you will see the location of that alert
    (see pictures below)