examples

You want an example?

You want an example?

by

Simple as that…

  1. 4:14 PM: a commuter posted an alert on his line to share what he heard on the train
    “Conductor just announced single-tracking in/out of Penn”
  2. Clever Commute Artificial Intelligence technology recognized that an alert about “single-tracking” is something that affects users on all NJT lines.
    We therefore automatically re-shared it to all of our NJT riders.
  3. 4:59 PM: NJT first notifies users of the issue
    https://twitter.com/NJTRANSIT_MOBO/status/1227351567105429506
  4. 5:02 PM: a different commuter Tweeted their frustration (to NJT) that CleverCommute broke the story
    and that NJT “announced this [problem] only 50 minutes after @clevercommute did”
    See the Tweet here – https://twitter.com/jeffalexander19/status/1227352176298610688

    NJT said they are looking into this…but as of the update time on this blog post, the original Twitter user is still awaiting a reply
    https://twitter.com/StewartMader/status/1227446819506020353

Getaway Day Advice: Labor Day 2019

Getaway Day Advice: Labor Day 2019

by

As a service to commuters, we provide this getaway advice for those who are exiting NYC (via public transit) for Labor Day Weekend. Read on for:

  1. A look back at 2018: “What happened on the Friday before the holiday last year?“
  2. Clever Commute’s “SIX T’s” – the key to a stress-free commute on get-away day.

(1) What happened on the Friday before Labor Day Weekend last year?

Overall: things were good before 1:00 PM. Conditions deteriorated in the 1:00 hour.
See carrier-specific notes below for details about what happened on your commute.

LIRR

  • Starting at 1:00 PM – A steady stream of official announcements regarding delays
  • Roughly 31 alerts sent throughout the PM rush
  • Many made reference to late train ahead

Metro North

An event-free afternoon!

NJ Transit Trains

  • Starting at 1:00 PM – A steady stream of official announcements regarding delays and cancelled trains
  • Approx 50 alerts throughout the PM rush
  • Over 20 trains were announced as cancelled (on this day…for this day)
  • engineer availability and equipment availability were cited as the cause

Hoboken was consistently reported to be a good option throughout the day

NJ Buses

Between 2:30 PM and 6:00 PM, there were several reports of long lines at PABT and delays on 495/Route 3

 

(2) Here are Clever Commute’s “SIX T’s” – the key to a stress-free commute on getaway day:

1. Technology – Think and plan NOW. Update your apps, load your e-Reader, charge your headphones, curate your playlist, charge your device and consider a portable charger.
Theses simple things can greatly reduce stress.

2. Tickets – tickets..Tickets…TICKETS. Get them early!
If you or your traveling companion will need a ticket, get it BEFORE Friday afternoon.
Lines are loooooong on getaway days.
Idea: LIRR, Metro North, NJ Transit and NY Waterway all have ticket apps!

3. Timing is crucial
Use the re-cap above as a guide…but add some padding to be safe.

4. Timetables and Schedule changes 
LIRR, Metro North and NJ Transit will provide (extra) getaway day service…but all 3 have date-specific trip planners on their sites.

5. Terminal – Choose wisely

  • If it is at all within your control, avoid NY Penn Station.
  • NJT riders: consider Hoboken and/or Newark Penn
  • LIRR riders:  consider Atlantic Terminal or Hunterspoint Avenue

6. Other Tips: 

  • Dress in layers – the terminal or the trains can be warm
  • Bring water/snacks – save time…save money. Plan ahead.
  • “Baggage strategy” matters – There is going to be lots of luggage around on Friday.
  • Pick/Pack your bag early and lightly!
  • Make your plan now…Do NOT wait until Friday morning to start thinking about this.

Have a great holiday!

Overall testimonials

Overall testimonials

by

It’s always nice to see kind words.

Yes, there are glowing reviews in iTunes and Google Play, but here is some of what we heard recently:

  • Love the app! It’s definitely needed!
  • This is a great app.
  • I love the app so far, thanks for keeping it going!
  • you make commuting better
  • You do a great job. Thank you.
  • CleverCommute is a life-saver
  • I myself have been commuting for 25 years. So far, information is received timely and is accurate.
  • App is great
  • Absolutely love it
  • I love the app, and use it every day
  • Thanks so much and keep up the great work! Enjoying the app!
  • Honestly, I love the app and use it daily. Keep doing what you’re doing,
  • Clever Commute is an awesome service
  • Thank you for the guidance I’ve received from Clever Commute since it first began. You are the best!
  • I really love the CleverCommute service and the app – its fantastically useful and very user friendly
  • The app is working great it’s very helpful. Keep up the good work
  • I greatly value—and rely on–Clever Commute
  • One of my favorite apps

 

 

 

Sneak peek at train performance metrics

Sneak peek at train performance metrics

by

Just another test of the power of the data that commuters are sharing…

These are the data points for January 2019.

This train is #1152 on the Main/Bergen line. Scheduled Hoboken arrival is 7:40 AM.

It did not even once arrive at (or before) that time.

Disclosure

  • On some days, there was no data shared for this train
  • On Jan 29, the train was roughly 50 min late…so we have removed it from this view

Thanksgiving 2018 Getaway Day Advice

Thanksgiving 2018 Getaway Day Advice

by

As a service to commuters, we provide this getaway advice for those who are exiting NYC (via public transit) for Thanksgiving. Read on for:

  1. A look back at 2017: “What happened on the Wednesday before the holiday last year?“
  2. Clever Commute’s “SIX T’s” – the key to a stress-free commute on get-away day.

(I) What happened on the Wednesday before Thanksgiving last year?

  • Before 1:00 PM – Things are generally OK
  • 1:00 – 2:00 PM – Riders reported crowded NJT trains. LIRR likely just as bad at this time.
  • 2:00 PM – Some delays flared up on NJT and LIRR trains
  • 3:00 PM – Penn Stations was “packed”. Several trains described as Standing Room Only. Buses to NJ were crowded and Route 3 was slow.
  • 4:00 PM – Long lines at Port Authority. A few LIRR connection-related delays. Some NJT trains were crowded to the point where people could not board.
  • 5:00 PM – LIRR announced systemwide eastbound delays due to switch troubles. This was followed by scattered cancellations on several lines. NJT was fairly uneventful.
  • 6:00 PM – Scattered delays and cancelled LIRR trains. Later in this hour, LIRR asserts that trains are on or close…but a few minutes after that, they announce known delays on 6 lines
  • 7:00 PM and later – Things quiet down

(II) Clever Commute’s “SIX T’s” – the key to a stress-free commute on getaway day:

1. [NEW]  Technology – Think NOW about updating your apps, loading your e-Reader, charge your headphones, curate your your playlist, charge your device and consider a portable charger. Simple things that greatly reduce stress.

2. Tickets – tickets..Tickets…TICKETS. Get them early!
If you or your traveling companion will need a ticket, get it BEFORE Wednesday afternoon.
Lines are loooooong on getaway days.
Idea: LIRR, Metro North, NJ Transit and NY Waterway all have ticket apps!

3. Timing is crucial
Use the re-cap above as a guide…but add some padding to be safe.

4. Timetables and Schedule changes 
LIRR, Metro North and NJ Transit will provide (extra) getaway day service…but all 3 have date-specific trip planners on thier sites.

5. Terminal – Choose wisely

  • If it is at all within your control, avoid NY Penn Station.
  • NJT riders: consider Hoboken and/or Newark Penn
  • LIRR riders:  consider Atlantic Terminal or Hunterspoint Avenue

6. Other Tips: 

  • Dress in layers – the terminal or the trains can be warm
  • Bring water/snacks – save time…save money. Plan ahead.
  • “Baggage strategy” matters – There is going to be lots of luggage around on Wednesday.
  • Pick/Pack your bag early and lightly!
  • Make your plan now…Do NOT wait until Wednesday morning to start thinking about this.

Have a great holiday!

Troubleshooting Apple Subscriptions