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Migrating from the legacy Inside Track to the Premium app

December 3, 2016 by Administrator

What’s changing?

	User Experience	How to Subscribe	Payments Handled By
Old	Mobile web	Clever Commute Web site	PayPal
New	Smartphone App	In-App purchase	Apple and Google

Since subscribers pre-pay, we arranged a migration which ensures

it’s not a hassle for our client
we tip the scale in the client’s favor

On the day you are next billed, WE do 3 things:

Refund the payment you just made
Halt all future PayPal payments to us
Set your Inside Track account to Expired

YOUR NEXT STEPS: Visit the free app and use the “Premium” menu option to upgrade

Cool: Your first 30 days of the app-based premium service are free!

Leave Breadcrumbs and Tips on Getaway Day

November 1, 2016 by Administrator

It’s getaway day…so let’s give some extra help today

Please leave “breadcrumbs” and tips this afternoon for fellow commuters as you travel through Penn, Grand Central, Port Authority, Hoboken, etc:

How long is the wait for tickets? (at the machines? at the windows?)
How crowded is the station?
How crowded are the trains?Please use real benchmarks where you can.

THE ABOVE ARE JUST EXAMPLES…if YOU think a given piece of info would help…then please share it!

For commuters and the media – 29-September Hoboken Crash

September 29, 2016 by Administrator

A special post related to this morning’s crash. We pray for those hurt and killed, and are committed to doing all we can to support the commuters we serve.

If you are not yet familiar with Clever Commute, please learn more and get our free app.

To the media: Clever Commute provides B2B services including aggregated datafeeds and advisory services. Contact us to learn more.

All: Our real-time information is also published via Twitter. We have an active Facebook page.

The Top 1/2 Dozen Tips for 29-September

Other stations (e.g., NY Penn and Newark Penn) will be crowded and in use by Hoboken commuters.
Get there early and be patient.
NJ Transit (web and e-mail alerts) is the best place to learn about cross-honoring with other carriers.
There are sometimes nuances about stations / routes…but today’s approach seems appropriately broad.
NJ Transit always offers NJT train/bus cross honoring. Tonight might be a good opportunity to use it.
To learn more, start at NJT web = >Ticket Option => Rail Tickets => Ticket Flexibility
Use NJ Transit’s free app to get your tickets.
www.njtransit.com may continue to be up and down.
Keep trying and do not wait until the evening rush begins.
If you are looking for a NJT train map, you can find them on other sites, too

Taking crowdsourcing to a new level

September 5, 2016 by Administrator

As you know, the information you get via our free service comes from your fellow commuters on YOUR train (or bus) route.

We are exploring new technology which would identify the issues which are reported on one line…but are of interest to all. Examples:

For NJT Train Riders – “single tracking” affects all lines to NY Penn
For LIRR – “track changes” at NYP affect most (if not all) commuters
For MNR – Issues at 125th street (e.g., fire) affect all three major lines
For NJ Bus riders – messages about the XBL and the tunnel will be of broad interest

See what we’re getting at here?

Please use our Contact Us tool to share your thoughts and ideas: What are the specific things that you feel are of systemwide interest?

As a first step, we are looking for your feedback on what to look for. After that, we’ll use technology to actually identify it.

Clever Commute can then syndicate that info and also label it as automated cross-route shares

Thanks for your replies

Release Notes for 2.2.1

September 4, 2016 by Administrator

New Features

Social integration – Share via Twitter and other networks
Overhauled snooze and Pause/Resume functinoality
Improved the voting (ThumbsUp/ThumbsDown) functionality
Give special emphasis to alerts from Clever Commute admin
Expand the time window for MyTrains (More choices)
Add a floating “compose” icon to quickly create for new alerts
Automated cross-route sharing

Bug

Fixed: The app no longer turns off checkboxes after viewing Vent and Check Ins
Other bug fixes and performance enhancements

Also: Other foundational work in support of future releases

Checking and Updating YOUR Version of the Clever Commute App

August 14, 2016 by Administrator

This is a write up of how to use one of the many features of the Clever Commute service. See also:

What version of our app are you running?

Open the app and tap on the main menu (called “the hamburger”) at the top left corner
Select Help
Select About

The first line of that page shows you the version you are running (e.g. 6.1.0)

What version of the app should you be running?

Our Release Notes page always shows you the number of our latest version

How to get the latest version?

We recommend using the Automatic Update feature from your app store