No one knows better than the commuters that it’s a mobile world.
See clevercommute.com/app for more info about our app.
No one knows better than the commuters that it’s a mobile world.
See clevercommute.com/app for more info about our app.
We hope you can appreciate that -as a free service- we do our best to ensure you get your updates as quickly as possible.
Please remember that all messages have a timestamp at the end of the subject line (e.g., [NJTT-NEC] Train 3969, 5:41pm exp NY – TTN on stand by (05:38 PM))
You can think of that timestamp as the time that Clever Commute received / processed the message (indeed: received and processed may not be the exact same time…but it’s close enough for this context). I’ll spare you the full details…but please keep in mind that the journey to your mailbox has several “legs”.
Q: Is there any way I can receive my messages faster than waiting for the e-mail?
A: “yes” – via our premium service – The Inside Track (see site for more inf0)
A: “yes” – via Twitter
We also publish “alerts” to Twitter. So if you go there, you may be able to avoid waiting for e-mail delivery. Each line has a follow. They are all listed here: https://clevercommute.com/twitter. For example, the Montclair-Boonton line is @cc_njtt_mbntn
A: “maybe”
Try signing up via a different e-mail address. Yup…free account are sometimes slower to deliver the mail. So if you have a “paid” / corporate e-mail address, you may see faster throughput there.
Still not satisfied?
If you still think that it’s taking “a long time” (e.g., 2 minutes after the timestamp), then we need to see exactly where the bottleneck is. Please note that the only way for us to help you is if we can see the full technical details of the delayed mail. It’s a bit geeky, but you’ve got to show us the “header”. Not to fear: we documented it all here:
Help Clever Commute grow. I don’t mean “a little.” I mean “a step change”
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After almost 6 years at the helm, I have clarity on things. If we want Clever Commute to be BETTER, it HAS to be BIGGER.
I know because I see the membership and message volumes on each and every line (yes…nationwide).
Sure…we could build a cool iPhone app
Sure…we could give you dynamic re-routing of your commute when things go bad.
Sure…there are dozens of things we could do.
BUT: In all likelihood, less than 10% of the people on your line are signed up…and that’s the part that kills me (and you).
Please: Don’t you worry about “too many people” = “too much mail”. We HAVE the technology in place to manage the flow/volume.
Remember: Clever Commute grew from a network of 4 (Hi Jim, Barry, and Steve) into 20,000 because people told each other about it.
There are millions of commuters out there…and I simply won’t accept “growing well”. We need to get big. I mean REALLY big…and the time is NOW.
Want a peek into how it could be? Check out this “Clever” RSS feed from the NJ Transit Northeast Corridor line: https://clevercommute.com/rss/
The “NEC” is the largest commuter rail line in North America. Those passengers are doing a FANTASTIC job of collaborating and sharing.
But…we could easily absorb tens of thousands of new riders on that line alone.
Yes…I am energized…I am breathing fire. The Clever Commute model is proven…the technology is industrial scale and built to handle the volume.
It’s entirely possible that I will not be able to continue with the current operating model unless we collaborate to take it to the next level with a “step change”
Your financial donations help…but I need EACH and EVERY one of you to send a note to ALL of the people you know who commute.
Tell them “this works…get on-board”. Tell them “Go to www.clevercommute.com and pick ‘Find your line'”
It’s time, people. It’s time.
Just a quick note to be sure you know about resources available to you…
We have Clever communities for many of the NYC Subway and the PATH trains. Please sign up there…and help each other out.
We’ll be continually managing the sign-up requests. So, please feel free to sign up…and invite your fellow commuters to do the same.
(go to https://clevercommute.com and pick “Find Your Line”)
Also: Use these NEW ways to get your “Clever” info:
As always: remember our “rules of the road”
The most important guideline when it comes to using Clever Commute is share information (don’t use it as a platform to ask questions).
Questions to the group are a no-no. More here – https://clevercommute.com/blog/?page_id=22