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Monday Monday (T-54)

Monday Monday (T-54)

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Here, NJT Clever Commuters gave the heads up a full 54 minutes before NJ Transit did

Clever Commute [6:00 PM] – 5:45 delayed out of Penn. 5:48 and still no track
NJ Transit [6:54 PM] – Rail Update Montclair Line train #6279, the 6:18pm departure from New York Penn Station is operating 30 minutes late due to congestion in tunnel. Sent: 6:53 PM

A time of giving…from Clever Commute to you (new features)

A time of giving…from Clever Commute to you (new features)

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As of Monday, December 1, we will start phasing in some exciting changes to Clever Commute. For now, we expect that the only changes you can actually “see” will be for the better. Here is an overview of what is going on:

(1) Improved messages in your inbox:

(a) Cleaner content – In order to help protect your privacy and improve quality/readability of the “alerts,” we have implemented a new real-time process to strip out extra content…and leave you with “just the facts”.
(b) Better “footers”  – they will now contain “Did you know?”-style updates from Clever Commute (us) to you. These are separate from the actual alerts that are sent by your fellow commuters. So, please look for the new tips at the bottom of the mails.

(2) Sponsorship opportunities coming soon – As we have shared in the past, it’s key for us to keep Clever Commute free-to-use by commuters. Our business model continues to evolve…and we have received consistent feedback from you that an advertising-based model would be a suitable solution. We are in the final stages of planning to support this approach.

If you are an advertiser interested in connecting with the Clever Commute ridership, please look for the updates we have posted at our blog

(3) Lots more! – In the next few weeks, you’ll be hearing about several new products and services which include

  • more/better choices for text messaging / SMS
  • RSS feeds and widgets
  • Integration with Twitter and similar services

So…if you see anything out of the ordinary on Monday and beyond, please let us know (feedback -at- clevercommute dot com). Note that we’ve done some very rigorous testing…and will be closely monitoring things as well.

Thanks,

Conductor Josh

It seems like there is a problem everyday because…well…there is

It seems like there is a problem everyday because…well…there is

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On the NJ Transit Morris and Essex line:

As of 8:15 AM, we received a single one-liner from NJT. (Eastbound service on the Morris & Essex Lines subject to 15-20 minute delays from Summit to New York/Hoboken)
But Clever Commuters gave the true color

  • 6:54 from SO disabled at Orange, mechanical difficulty
  • 6:54 from SO just tossed off passengers. No word on what we’re supposed to do
  • 6:54 SO now being towed from Orange to Broad St for transfer. This should be interesting…
  • 7:26 from Short Hills is one car short again
  • 7:33 from Millburn was 5 min late, but is currently sailing past Newark

What a week (now, its the Bus!)

What a week (now, its the Bus!)

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At 3:17 PM, a Clever Commuter shares this:

I just heard there is an overturned oil tanker on fire on Rte. 3 by the turnpike.  It’s still early but those things tend to take awhile to clean up so just a heads up to all.  Might be a night for the train.  

One Clever Commuter  noted: Clever Commute broke the fire story 10 minutes before cnn.com
Now I ask you: Where else are you going to find this kind of help?

New Haven line problem…with no alerts sent by Metro North

New Haven line problem…with no alerts sent by Metro North

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Metro North said: “This morning, the disablement of a train at East Norwalk resulted in delays to both inbound and outbound service.  To exacerbate an already difficult situation, there was an unfortunate delay in getting out all e-mail notifications.  A full review of the situation is underway.

Clever Commuters guided each other through the issues…and shared information throughout the morning rush

What a Wednesday! One LIRR train sideswipes another

What a Wednesday! One LIRR train sideswipes another

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Clever Communicators were out in force today. The AM rush was snarled by a train-to-train accident.

LIRR did its part by sending out Service Advisories…but the riders were also there. They shared views on what they were seeing…and how to get to work as quickly and safely as possible. Nicely done!