NJT

Another win for Clever Commute

Another win for Clever Commute

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This is the beauty of the CleverCommute crowdsourced model.

Our riders announced this morning’s problems forty minutes earlier than the transit provider did.

 

Here we are, first:

And then along comes NJ Transit

How Clever Commute integrates the official info from transit providers

How Clever Commute integrates the official info from transit providers

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As users of our Premium service, know, Clever Commute can be much more than a place for crowdsourced info. (ref: The five data sources)

And, as commuters know, the transit providers continue to try to share timely info directly with their commuters.

Clever Commute can bring both of these together in the app.

For years, "official info" was a Premium feature. During the covid crisis, we will make this content available to all users,

Here's an example:

Official Info regarding transit ticket refunds

Official Info regarding transit ticket refunds

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Clever Commute is not affiliated with any transit agency.
We provide this info as a courtesy to our community.

Deeplink to MTA info (LIRR & Metro North)

Deeplink to NJ Transit info (with more  info below)

Digital Tickets

To refund a monthly or weekly pass:
  1. Select the pass in your All Tickets menu
  2. Swipe the pass to the left
  3. Select refund
See also: MyTix App Frequently Asked Questions Ticket Purchase screen.
Date/Timing You Will Receive
Prior to the first business day of the calendar month/week a full refund
After the start of the month/week
if the refund is requested immediately following the purchase		 a full refund
All other the cost of two one-way tickets will be deducted from the refund amount for each business day you had the pass
MyTix Support: 973-491-8810 (Monday through Friday 7:30 AM – 4:30 PM)

Paper Ticket 

Submit a refund request by mailing in your monthly pass or take it to a ticket agent or a customer service office and they will process a refund request.
The date of the refund request will be deemed to be the postmark date on the envelope used to request the refund. Weekly and monthly passes submitted before the start of the validity period will be refunded at the purchase price. Weekly and monthly passes submitted after the start of the validity period will have two full one-way fares deducted from the purchase price for each business day from the start of the validity period to the date of the refund request.
If you wish to mail in your refund request you are able to send it to the below address:
Rail Refund Department
NJ TRANSIT
One Penn Plaza East
Newark, NJ 07105-2246

A (official) ‘heads up’ before you commute

A (official) ‘heads up’ before you commute

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This page explains one or more of the dozens of amazing features found in Clever Commute Premium.

At the start of your commute, this feature sends an alert (per your notification options) to let you if your provider says things are On or Close (transit lingo for "no reported problems") .

This matches what you see at Service Status at your (train) provider's website. E.g.,  http://mta.info or www.njtransit.com

Example:

Of course, if the official info does not match what you see, your fellow commuters would appreciate it if you'd share the real status with them. 

 

You're In Control:  
Usage notes:

  • Adjust your My Commute times (via Settings => My Commute) to reflect your travel times
  • You will receive one notification for each commute time you have selected

Turn this feature on/off via Settings => Comms and Config => Alerts/Bots/Probes

More info about controlling these notifications: Blog post

 

March 2 in Hoboken

March 2 in Hoboken

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When I arrived in Hoboken on Friday morning, I looked up and said “the falling snow looks pretty”.

Then I looked down and said “If this is 8:00 AM…then tonight’s commute will be a tough one” (and it was)

 

 

 

Clever Commute’s “NJ Transit Strike” Command Center

Clever Commute’s “NJ Transit Strike” Command Center

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Welcome! Clever Commute is the #1 source of information about mass-transit commuting.
We are an on-line service, offering

Resources

News articles curated by Clever Commute

Title Source Date
Clever Commute Facebook Page Many Ongoing
 NJ Transit Strike Survival Guide WSJ  10-Mar 2016
8 Things You Need To Know about Possible NJT Strike NJ.com 10-Mar 2016
[Map] N.J. Transit Plans Park-and-Ride Locations NY Times 6-Mar 2016
NJT Offers Contingency Plan In Case Of Massive Rail Worker Strike Gothamist 3-Mar 2016
Possible NJ Transit strike nears, 33 years after last one  NJ.com 28-Feb 2016
NJ Transit strike threat: Union chief ‘hopeful’ for deal app.com 18-Feb 2016
Health insurance is sticking point in NJ Transit negotiations   NJ.com 17-Feb 2016
Settle contract to avoid strike, members of Congress tell NJ Transit NJ.com 17-Feb 2016
Labor board decides in favor of NJ Transit workers NorthJersey.com 11-Jan 2016