Blog

Our premium service lets you manage the alerts from your transit provider

Our premium service lets you manage the alerts from your transit provider

This is another feature of Clever Commute Premium. Yes, your transit provider may indeed publish travel alerts on their web site. They may even e-mail some of them. But when you give them your e-mail address, you also may get unsolicited mails from them (promotions, corporate comms, etc). We solve for that, and ALSO give youRead more about Our premium service lets you manage the alerts from your transit provider[…]

Inside Track – Track Number Predictions

Inside Track – Track Number Predictions

For trains departing NY’s Penn Station, the transit providers have a stated policy of releasing each train’s track number assignment “10-15 minutes prior” to the scheduled departure time. However, that is a guideline…not a guarantee. Some trains are announced just a few minutes in advance. Also, there are instances where the train number is known byRead more about Inside Track – Track Number Predictions[…]

Tuesday is the new Monday

Tuesday is the new Monday

Here is a color-coded breakdown of how the news flowed during this morning’s incident. Color key: Red – Information form Clever Commute (not all entries shown) Blue – Information from NJ Transit  (e-mail plus web site)  The incident began at approx 7:59 AM…and was immediately reported by the commuters. The first e-mail from NJ Transit comes approximately 20 minutes later. Read more about Tuesday is the new Monday[…]

Watch this space (and be amazed)

Watch this space (and be amazed)

In the Summer of 2012, as a member of NJ Transit’s Developer program, Clever Commute built an app which gave commuters track number information in advance of being announced by NJT. The information Clever Commute shared came directly from a NJT datafeed…and was delivered to the commuters in compliance with the NJT/Clever Commute partnership agreement.  Both sides openlyRead more about Watch this space (and be amazed)[…]

How we help when there are LIRR “track changes at NY Penn” and NJT “single tracking”

How we help when there are LIRR “track changes at NY Penn” and NJT “single tracking”

The problem: Some widespread transit issues can be identified purely by technology (e.g., when 30% of NJT trains are listed as “STAND BY”). However, other issues benefit from user input. When “the latter” happens, we need a way to quickly publish/share the info with interested commuters. The solution: Clever Commute technology will now “listen” forRead more about How we help when there are LIRR “track changes at NY Penn” and NJT “single tracking”[…]

Clever Commute’s on-time performance metrics

Clever Commute’s on-time performance metrics

Historically, train on-time performance metrics have two flaws: They are self-reported (e.g., no independent verification) They use a non-neutral methodology  (e.g., one which favors the transit providers) Clever Commute will address these issues via a new initiative: On-time metrics which are generated by the commuters on the trains. Phase 1 will capture / measure performanceRead more about Clever Commute’s on-time performance metrics[…]