| Clever Commute is not affiliated with any transit agency. We provide this info as a courtesy to our community. |
Deeplink to MTA info (LIRR & Metro North)
Deeplink to NJ Transit info (with more info below)
Digital Tickets
To refund a monthly or weekly pass:
- Select the pass in your All Tickets menu
- Swipe the pass to the left
- Select refund
See also: MyTix App Frequently Asked Questions Ticket Purchase screen.
| Date/Timing | You Will Receive |
| Prior to the first business day of the calendar month/week | a full refund |
| After the start of the month/week if the refund is requested immediately following the purchase | a full refund |
| All other | the cost of two one-way tickets will be deducted from the refund amount for each business day you had the pass |
MyTix Support: 973-491-8810 (Monday through Friday 7:30 AM – 4:30 PM)
Paper Ticket
Submit a refund request by mailing in your monthly pass or take it to a ticket agent or a customer service office and they will process a refund request.
The date of the refund request will be deemed to be the postmark date on the envelope used to request the refund. Weekly and monthly passes submitted before the start of the validity period will be refunded at the purchase price. Weekly and monthly passes submitted after the start of the validity period will have two full one-way fares deducted from the purchase price for each business day from the start of the validity period to the date of the refund request.
If you wish to mail in your refund request you are able to send it to the below address:
Rail Refund Department
NJ TRANSIT
One Penn Plaza East
Newark, NJ 07105-2246
NJ TRANSIT
One Penn Plaza East
Newark, NJ 07105-2246
