Administrator

Let’s work together in these exceptional times

Let’s work together in these exceptional times

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(Posted on the eve of Phase 1 of NYC COVID-19 reopening )

Clever Commute is a small business. Funded and operated by a 5-day-a-week NYC commuter.

I have been doing this for 14 years...and I'm not planning on stopping anytime soon.

As a way to thank our Premium users, I am offering (at no cost) the opportunity for you to use the Clever Commute platform to promote/advertise your product or service.

Logistical notes:

  • If you (or your spouse/family) have a product or service which would benefit from exposure to the tri-state commuter community, then please contact me.
  • Due to supply and demand, we may not be able to accommodate all.
  • This is a good faith offer with an intent to keep things simple and non-contentious. (e.g., no political ads)

What’s new in version 4.1.3

What’s new in version 4.1.3

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The usual mix of bug fixes, useability and infrastructure 

  • News Your Need feature now works as expected:
    We added a way to acknowledge/dismiss an announcement after reading it…and therefore decrement the counter on the Recent Alerts page
    Also improved the way images are rendered there.
  • Overhauled the way MyTrains works for Metro North
  • Upgraded the plumbing for sending e-mails and text messages
  • Upgraded the version of the operating system we use to code the back-end
  • Fixed instances of duplicate push notifications

Five ways to optimize working from home

Five ways to optimize working from home

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The COVID-19 outbreak means that these are exceptional times.

Many of us are working from home. For some, it’s something we are used to. For others, it’s not.

An ex-colleague of mine at my day job is now an Executive / Leadership Coach, and I think he has some great ideas in his recent post.

It’s on LinkedIn…but you don’t need a LinkedIn account to view it.

What other ideas can you think of? Visit the Clever Commute page on Facebook to share your tips and tricks.

Official Info regarding transit ticket refunds

Official Info regarding transit ticket refunds

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Clever Commute is not affiliated with any transit agency.
We provide this info as a courtesy to our community.

Deeplink to MTA info (LIRR & Metro North)

Deeplink to NJ Transit info (with more  info below)

Digital Tickets

To refund a monthly or weekly pass:
  1. Select the pass in your All Tickets menu
  2. Swipe the pass to the left
  3. Select refund
See also: MyTix App Frequently Asked Questions Ticket Purchase screen.
Date/TimingYou Will Receive
Prior to the first business day of the calendar month/weeka full refund
After the start of the month/week
if the refund is requested immediately following the purchase		a full refund
All otherthe cost of two one-way tickets will be deducted from the refund amount for each business day you had the pass
MyTix Support: 973-491-8810 (Monday through Friday 7:30 AM – 4:30 PM)

Paper Ticket 

Submit a refund request by mailing in your monthly pass or take it to a ticket agent or a customer service office and they will process a refund request.
The date of the refund request will be deemed to be the postmark date on the envelope used to request the refund. Weekly and monthly passes submitted before the start of the validity period will be refunded at the purchase price. Weekly and monthly passes submitted after the start of the validity period will have two full one-way fares deducted from the purchase price for each business day from the start of the validity period to the date of the refund request.
If you wish to mail in your refund request you are able to send it to the below address:
Rail Refund Department
NJ TRANSIT
One Penn Plaza East
Newark, NJ 07105-2246

We took down the paywall

We took down the paywall

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Due to conditions on our commute, we have taken down the paywall for Clever Commute Premium features 
That means that all users have all Premium features FOR FREE at this time.

Call to action: Logout/login AND restart the app

List of features – https://clevercommute.com/premiumfeatures
More info about Premium – https://clevercommute.com/premium

Suggestions to see some of the most-helpful features:

(1) Go to Settings => “Comms & Config”

  • Change the value of “History – Alerts” to see more than just 2 hours of recent history
  • Speed up your refresh interval
  • Add color-coding to Recent Alerts

(2) Go to Settings => “My Commute” and add a second and third commuting line

…and of course, tonight, use our enhanced departureboard with track prediction

Please use this opportunity to share info and help each other.
Please use the Contact feature of our web site if you have any questions.

What’s new in version 4.1.2