metrics

NJT and “on-time” (Facts)

NJT and “on-time” (Facts)

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Scenario: I need to take an NJT train to work in order to attend a 9:00 AM meeting

Note: I am responsible for where I live…how I commute…and how much lead time I need for a 9:00 AM meeting in NYC. I just need the transit providers to follow their published schedules.

The plan:  NJT Train Schedule (MoBo Line, Watchung Avenue Station to Hoboken) to PATH (Hoboken to World Trade Center)

Here’s a picture: Catch the 7:44 AM…get to Hobo at 8:20 AM…hop on the PATH…arrive in time for 9:00 meeting.
(Keep reading…)

 

 

 

 

 

 

 

 

Easy-peasy, right? Well…there are two versions of what happens:

Published Schedule Reality
Arrive Hoboken at 8:20 AM

Walk to PATH and take the 8:23 train to WTC

Arrive at the office in time for 9:00 AM meeting

 Arrive Hoboken at 8:24 AM*

Walk to PATH and miss the 8:23 AM

Stand around and wait

Take the 8:29 AM PATH train to WTC

Arrive at the office too late to attend a 9:00 AM meeting

Regarding the asterisk in Reality, above

  • Train #1002 never gets to Hoboken at 8:17 AM
  • Yes, I can say never because I use the Clever Commute app to capture the actual “doors open” time each day
  • It actually arrives an average of almost 4 minutes late (3:58 to be exact)
NJT says it’s a 33-minute trip.
It’s not.
I encourage NJT to be realistic about train #1002. Change the published arrival time to 8:24 AM.

 

Sneak peek at train performance metrics

Sneak peek at train performance metrics

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Just another test of the power of the data that commuters are sharing…

These are the data points for January 2019.

This train is #1152 on the Main/Bergen line. Scheduled Hoboken arrival is 7:40 AM.

It did not even once arrive at (or before) that time.

Disclosure

  • On some days, there was no data shared for this train
  • On Jan 29, the train was roughly 50 min late…so we have removed it from this view

Regarding on-time performance. Let’s just say…

Regarding on-time performance. Let’s just say…

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A big Thank You to everyone who has been pitching in on our fledgling metrics project.

It’s generating a ton of data…and we are actively organizing and analyzing it. Click to enlarge the report below which shows summarized info for some NJT AM trains.

Oh…and that last colum?
Red values mean that the month-to-date average actual arrival time is later than the scheduled arrival time.

Let’s just say that NJT’s claims of on-time performance are subject to some interpretation.

Thanks again…and look for a proper report in the Fall.
The folks who were consistent sharers will indeed get a copy.

The Clever Commute Leaderboard

The Clever Commute Leaderboard

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Features

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  • Currently shows 4 metrics
  • Currently shows “Prior 7 Days”
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