Features
- Updated in real-time
- Currently shows 4 metrics
- Currently shows “Prior 7 Days”
- Available to all users
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social
The Clever Commute Leaderboard
We call this “Yes…No”
We call this “Yes…No”
MTD #6606 AGAIN a single decker. Has someone at one of the stops been bad?
Loud bang and saw big sparks. Train stopped for a few min then started moving, no announcement. WTF NJT? Seriously!
Njt just kicked everyone off an unscheduled local at Morristown, told to catch Hoboken or NYC trains behind. Wtf, njt?!
Bus that was stuck on tunnel now sprung and hurtling along Route 3. What blocked all lanes? Who knows?
8:51 Gladstone still sitting on Track 4. No announcements. I’ve offered to get out and push.
5:30 Train from NY Penn to MSU still in NY Penn at 5:38 with no announcement. When will they just make it a 540 train?
Cross town for 745 came late and now they are combining with 8.05 Not justified. This does not make sense.
It’s 9:11 and the 9:06 from Watchung to NY Penn hasn’t yet arrived. Still no announcement either. Guess I should’ve filled out that survey yesterday.
6318 MTD train from S Orange to Penn is running 12 minutes late. Must be because it’s too sunny.
Train 6653 to Dover 5:50 PM listed as DELAYED. No reason given. Must be too nice out.
Our bus is still outside the tolls. No movement for 25 minutes. Anyone know why?
M&E train #0435 once again not at track 14; crowd building. Why does it take so long to travel from HOB yard?
Westbound 8:10 AM from Basking Ridge stuck in Lyons Station with jammed front brake. Waiting for mechanical assistance. Same old lousy equipment.
4:57 to Wantagh cancelled. Empty train on usual track 19. Thank you LIRR for affirming Babylon line as worst (see Newsday).
Train 6410 was early heading into tunnel now creeping toward Penn. As always, the conductor is silent. Why is that @njtransit?
MTD 8:51 PM from NYP is delayed. They say caused by Amtrak, which is their usual BS
Train #6620 to NYP, barely moving, half mile from Brick Church. How do I get off ?
8:05 AM MTD – 5 minutes late already. Will NJT ruin The start of a beautiful day?
6:20 AM 33G at Bellvue late again – at DeCamp we call that Tuesday
Inside Track + Social media = Better info for you
Inside Track + Social media = Better info for you
Summary: Some transit providers do a decent job of sharing real-time information via social media. We have integrated the best of them into our premium service.
Our approach: Clever Commute uses their data in our service for your benefit. We do not share any of your personal information with others. Users of The Inside Track service can now view this information in its own “window” via our mobile solution. We show you:
- The official Twitter feed from your transit provider (e.g, NJ Transit)
- The official Twitter Clever Commute feed
We show this data in two places:
- A new menu option on our web portal.
(To see it, click on the Gears menu option (top right) and select Twitter Timelines.) - Your personalized Evening Commuter Forecast [details coming soon]
We Tweet Montclair-Boonton line track numbers!
We Tweet Montclair-Boonton line track numbers!
Here are the Tweet “follows” for the Montclair-Boonton train lines
- For the 5:45…it’s @cc_njtt_6273 (the train number from NJT)
- For the 6:20…it’s @cc_njtt_6279
- For the 6:56…it’s @cc_njtt_6283
- For the 7:37…it’s @cc_njtt_6291
NJT – We Tweet your track number!
NJT – We Tweet your track number!
If you ride NJ Transit trains from NY Penn Station, then check out our new offering which tweets your track number. This is very cool because tweets are fast and simple…and it gives you newfound control over the delivery of your data. When you “follow” the track announcements for your line, you can even tell Twitter to send them to you as text messages!
Here are the “follows”
- @cc_ny_nec_trx – track numbers for the Northeast Corridor line
- @cc_ny_mande_trx – Gladstone/Morristown line
- @cc_ny_njcl_trx – North Jersey Coast line
- See this link for Montclar-Boonton Line
Other great news: separately from the “track number” tweets, we also deliver the general Clever alerts via Twitter. So, instead of your getting “alerts” in your inbox, you can get those as tweets as well. You can read all about that at https://clevercommute.com/twitter
- For general alerts regarding Northeast Corridor Line, follow @cc_njtt_nec
- For general alerts regarding North Jersey Coast Line, follow @cc_njtt_njcl
- For general alerts regarding Gladstone & Morristown Lines, follow @cc_njtt_mande
Remember: generally, tweets are delivered faster than e-mails!
Here are notes about using Twitter (from Twitter.com)
- How To Get SMS Notifications for Tweets – https://support.twitter.com/articles/14020-twitter-via-sms-basic-features#sms-notifications
- How to manage Twitter “sleep settings” – https://support.twitter.com/articles/15366-how-to-manage-mobile-sleep
Finally: Please note that this new service is beta…and is currently free. The use of any Clever Commute services is subject to our Terms and Conditions.
People Helping People Helping People
People Helping People Helping People
We just wanted to be sure you know that we have a new-ish way to manage customer support (and our Contact Us link at our web site). We announced it almost a year ago at this blog post.
As the size of our community surpasses the 20,000 commuter mark, it’s time to think about new and innovative ways to thrill and retain the only true asset we have: the commuters.
It probably comes as no surprise that we are crowdsourcing it…with help from an innovative company called GetSatisfaction.com
What is Get Satisfaction (2 minute YouTube video). Didn’t watch that? Well here is what you need to know: GetSatisfaction is a 3rd party website which tracks and manages the questions and answers from the community. Instead of writing to someone at Clever Commute…and waiting…the GetSatisfaction technology guides you to the answer.
Clever Commute technology is solid and the commuters are proactive and helpful. But…”stuff” comes up…and we need a scalable way to address it. For example:
- Commuters may have question about their subscription (sign-up, change address, pausing “Clever Commute” while on vacation, etc)
- Our business partners have questions about their data feeds
- Sponsors may be looking for our media kit for advertisers
- The media may want to reach us for a quote or interview
So, please check it out the next time you have an issue or a question.