announcements

Regarding how quickly we deliver your message

Regarding how quickly we deliver your message

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We hope you can appreciate that -as a free service- we do our best to ensure you get your updates as quickly as possible.

Please remember that all messages have a timestamp at the end of the subject line (e.g., [NJTT-NEC] Train 3969, 5:41pm exp NY – TTN on stand by (05:38 PM))

You can think of that timestamp as the time that Clever Commute received / processed the message (indeed: received and processed may not be the exact same time…but it’s close enough for this context). I’ll spare you the full details…but please keep in mind that the journey to your mailbox has several “legs”.

Q: Is there any way I can receive my messages faster than waiting for the e-mail?

A: “yes” – via our premium service – The Inside Track (see site for more inf0)

A: “yes” – via Twitter

We also publish “alerts” to Twitter. So if you go there, you may be able to avoid waiting for e-mail delivery. Each line has a follow. They are all listed here: https://clevercommute.com/twitter. For example, the Montclair-Boonton line is @cc_njtt_mbntn

A: “maybe”
Try signing up via a different e-mail address. Yup…free account are sometimes slower to deliver the mail. So if you have a “paid” / corporate e-mail address, you may see faster throughput there.

Still not satisfied?
If you still think that it’s taking “a long time” (e.g., 2 minutes after the timestamp), then we need to see exactly where the bottleneck is. Please note that the only way for us to help you is if we can see the full technical details of the delayed mail. It’s a bit geeky, but you’ve got to show us the “header”. Not to fear: we documented it all here:

https://support.google.com/mail/answer/2245 

It’s time, people. It’s time.

It’s time, people. It’s time.

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Help Clever Commute grow. I don’t mean “a little.” I mean “a step change”
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After almost 6 years at the helm, I have clarity on things. If we want Clever Commute to be BETTER, it HAS to be BIGGER.

I know because I see the membership and message volumes on each and every line (yes…nationwide).
Sure…we could build a cool iPhone app
Sure…we could give you dynamic re-routing of your commute when things go bad.
Sure…there are dozens of things we could do.

BUT: In all likelihood, less than 10% of the people on your line are signed up…and that’s the part that kills me (and you).

Please: Don’t you worry about “too many people” = “too much mail”. We HAVE the technology in place to manage the flow/volume.

Remember: Clever Commute grew from a network of 4 (Hi Jim, Barry, and Steve) into 20,000 because people told each other about it.
There are millions of commuters out there…and I simply won’t accept “growing well”. We need to get big. I mean REALLY big…and the time is NOW.

Want a peek into how it could be? Check out this “Clever” RSS feed from the NJ Transit Northeast Corridor line: https://clevercommute.com/rss/t-demo-njtt-nec/
The “NEC” is the largest commuter rail line in North America. Those passengers are doing a FANTASTIC job of collaborating and sharing.
But…we could easily absorb tens of thousands of new riders on that line alone.

Yes…I am energized…I am breathing fire. The Clever Commute model is proven…the technology is industrial scale and built to handle the volume.

It’s entirely possible that I will not be able to continue with the current operating model unless we collaborate to take it to the next level with a “step change”
Your financial donations help…but I need EACH and EVERY one of you to send a note to ALL of the people you know who commute.
Tell them “this works…get on-board”. Tell them “Go to www.clevercommute.com and pick ‘Find your line'”

It’s time, people. It’s time.

As the hurricane nears…

As the hurricane nears…

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Just a quick note to be sure you know about resources available to you…

We have Clever communities for many of the NYC Subway and the PATH trains. Please sign up there…and help each other out.
We’ll be continually managing the sign-up requests. So, please feel free to sign up…and invite your fellow commuters to do the same.
(go to https://clevercommute.com and pick “Find Your Line”)

Also: Use these NEW ways to get your “Clever” info:

  1. Follow the action on Twitter…and you can then receive the alerts however you want…even text/SMS!
    Go to https://clevercommute.com/twitter for more info
  2. Use our mobile app
    No download! No install! Go to http://m.clevercommute.com on your iPhone, Andriod or Blackberry browser (Go ahead…try it now!)

As always: remember our “rules of the road”
The most important guideline when it comes to using Clever Commute is share information (don’t use it as a platform to ask questions).
Questions to the group are a no-no. More here – https://clevercommute.com/blog/?page_id=22

 

How to use Clever Commute

How to use Clever Commute

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We continue to grow and grow…so here are some basics about using Clever Commute:

Almost all of our information comes from the commuters. Therefore…it’s key that you each understand how you can each SHARE information with your fellow commuters.

How you SHARE information*

  • Use your e-mail program to send a message
  • Put your entire message in the SUBJECT line (e.g., do NOT use the body of your e-mail)
  • Each train line / bus route / etc has its own “community”.Therefore, for THIS community, you should send it to [see e-mail]
    (please add that address to your “Contacts”)

How you can RECEIVE the information

* Two things to note before you share

  1. If you are new to Clever Commute, please sit back and get the feel of how things work here before you “post” anything.
    FYI – We actually won’t allow you to share for your first 30 days
  2. Over these past 5 years, we’ve learned a few things about how to best harness “the wisdom of the crowds”.
    Here is a blog post with “the top 6 reasons your messages was NOT sent out”
    https://clevercommute.com/blog/?p=1092

Welcome Bloomberg Listeners!

Welcome Bloomberg Listeners!

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You are probably here because you heard the Clever Commute discussion on Taking Stock on Thursday, June 23. (we’ll link to that webcast as soon as it’s published). Here are links to key info:

(1) If you are a Commuter

Here is About Clever Commute

To sign-up:
Go to www.clevercommute.com and click on Find your line. (or just go here)
Follow the confirmation instructions from there.

Other cool things we offer:

(2) If you are a Businesses

You can always contact us via this link:

Thanks!

— Clever Commute Team

If you are posting the Bar Car info

If you are posting the Bar Car info

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Just a few things to remember:

  • There is one e-mail address for the trains from GCT and another for the trains to GCT (we’ll make sure you have both addresses).
  • Once you send to that address…our technology will send it to the subscribers…and we’ll also Tweet it
  • Do not “Forward” mails to the e-mail address we use
  • Avoid extra punctuation (sure you can say “5:48″, but don’t put “…” in there)
  • All you need to do is put the the times in your mail (e.g., you don’t need to say “have a bar car tonight”). Recipients know that this is The Bar Car Report…and it is clearly labeled as such
  • Yes…you can send updates at any time in case things change
  • Here is one good way to share the news:

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