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new markets

Maplewood, South Orange, Morristown…some helpful news for for commuters

November 8th, 2012  |  Published in announcements, bus, new markets, NJT, press, promotion

We created 3 new Clever bus communities. Please join whichever one(s) you like. If you have never used Clever Commute for the bus…then this might be a good opportunity to start.
(More info about Clever Commute here)

  • Lakeland bus Route 78 (Summit)
  • NJ Transit bus Route 107 (South Orange)
  • Coach USA Route 77 (Morristown)

To sign up: go to and change “Select provider type” to “Bus Alerts”.
(there is no easy way to simply “add” these to your current subscription…so you need to re-sign up for each. Sorry)
A few other caveats:

  • If you are new to Clever Commute, it may take a few days until you can _send_ messages…but you will be able to _receive_ as soon as you get your “Welcome” e-mail
    (after you confirm…and we approve you)
  • When you get the mail asking you to confirm, please use the “Click this link” option. If you use the “reply to this mail to confirm”…you’ll see it does not yet work yet.
  • The e-mail address that you need for each community is found in the “Welcome” mail you receive after we approve/add you.
  • We are still working on the Twitter feeds for each of these new communities.
  • And of course: the content comes from YOU. Please lead by example and share whatever it is you think your fellow commuters want to know.

We pulled these together quickly…so there are some rough edges. Please be patient as we put the finishing touches on.
If you have any questions or comments, please use the Contact Us feature of our web site

Great news for Metro North New Haven Line Riders

October 30th, 2011  |  Published in announcements, MNR, new markets

You asked…we listened (did I really just write that?)

In addition to sending/receiving messages from the broader community for the New Haven line, commuters can now also sign up for Clever communities for each of the 3 branches which feed the main line.

  • New Canaan
  • Danbury
  • Waterbury

How? First, you need to sign up: Just as you did when you first joined Clever Commute, go to our sign-up page and check the box next to the sub-routes you want to add (yes…go through the sign-up process again [sorry]).

Once we add you, we’ll share the e-mail address which you are to use to send branch-specific alerts.

Please note that this means you’ll need to be a bit more thoughtful when sharing info with your fellow passengers.

  • If you have something to share which will impact all riders on the New Haven line…then send it to the “New Haven Line” community
  • However, if it is only of interest to “your” branch, then send it to the branch-specific community

Other notes:

  • It’s up to you to “add” the new community by signing up (we can’t add you)
  • Yes…you can receive these messages as Tweets. See for more info

If you are posting the Bar Car info

June 13th, 2011  |  Published in admin, announcements, MNR, new markets, techdoc

Just a few things to remember:

  • There is one e-mail address for the trains from GCT and another for the trains to GCT (we’ll make sure you have both addresses).
  • Once you send to that address…our technology will send it to the subscribers…and we’ll also Tweet it
  • Do not “Forward” mails to the e-mail address we use
  • Avoid extra punctuation (sure you can say “5:48″, but don’t put “…” in there)
  • All you need to do is put the the times in your mail (e.g., you don’t need to say “have a bar car tonight”). Recipients know that this is The Bar Car Report…and it is clearly labeled as such
  • Yes…you can send updates at any time in case things change
  • Here is one good way to share the news:

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Welcome Chicago!

July 15th, 2009  |  Published in Chicago, new markets, welcome

The one-liner here is that you have joined a community that gives you the ability to help (and receive help from) your fellow passengers.
All of the “alerts” and “advisories” will come from YOU…and are sent directly to your fellow commuters (on your line).
Here’s more of what you need to prepare for “Day 1″

  • Your should have received a “Welcome” mail…and the only thing you really need to note is the one e-mail address you need for the train line your ride
    (You can always reach CleverCommute staff via the website)
  • As thousands of commuters in NY, Boston and elsewhere know, this service is all about people-helping-each-other…and the other people on your list are your neighbors. Please make your messages to the group (1) constructive and (2) actionable.
    The recent media attention has indeed caused a “growth spurt” in our membership…so there will be some growing pains I’m sure…but we’ll get through it together.
  • Ask friends and fellow commuters to sign up. Speaking from my own experience, each community can (and should) grow much larger than they are now
  • Follow this link to a few bullet points based on our experiences in the NY area. Maybe the Chicago-area dynamics will be reason to tweak these…but I think this is a good starting point

Some Chicago commuters have most definitely had rough commutes lately. So…

  • Please help each other out
  • Encourage others to join. I will process any sign-ups that come to us before 11:00 PM tonight (and of course throughout the day tomorrow)

Thanks again to everyone for making it an exciting day.Welcome aboard.

Hello New Haven

June 2nd, 2009  |  Published in announcements, new markets

We are thrilled to share the news that Clever Commute was THE lead story for The New Haven Register for June 1.

As you can imagine…that created a lot new sign-ups. Thanks for the look!

Clever Subway Beta – Welcome!

May 1st, 2009  |  Published in announcements, community updates, MTA, new markets, welcome

Fueled by demand from our riders, we have launched Clever Commute for the NYC subway.
We think that if you look at the available info on, you should have all you need to get up-and-running and start getting value from the system.

Here are a few points:

1. Put us in your address book so you have the address handy
(the “send-to” address was on your “Welcome” mail…and if you don’t have that…just let us know)

2. Sure, you sometimes will not have connectivity underground…but that’s OK.
All we are saying here is when your line is _so_ badly messed up that it forced you up to the street…then that’s a great time to send a message letting your fellow passengers know.

3. Our system is powered by…YOU. The more folks we have…the more power we have.
Please take a minute to tell 10 friends to sign up.
Remember to keep Clever Commute in mind when there are problems.

4. Let’s experiment and see what comes of this.
We’ve been doing Clever Commute on the commuter rail for over 3 years now…and it works great.
We have these guidelines –
But…if we need to adopt them for use on mass transit…then we’re open to exploring that.

Thanks again and welcome aboard!

Hello Hoboken!

December 13th, 2008  |  Published in new markets, PATH

Welcome to all the riders who joined after reading about Clever Commute at There is still plenty of room to grow…and the value of these Clever communities increases as more people join. Please continue to share the good news of Clever Commute.

You have joined a community that gives you the ability to help (and receive help from) your fellow passengers. All of the “alerts” and “advisories” will come from YOU…and are sent directly to your fellow commuters (on your line). A few other things to note:

  • Your should have received a “Welcome” mail. Please make note of the one e-mail address you need for the train line your ride (You can always reach the CleverCommute staff via the website…or at clevercommute at emailworld dot org)
  • Please make your messages to the group actionable, factual, and objective.
  • Please do not ask questions of the group (e.g., “how are things tonight? any delays?”). Rather, you should assume that the best information from the crowd has been shared.
  • The recent media attention has indeed caused a “growth spurt” in our membership…so there will be some growing pains I’m sure…but we’ll get through it together.
  • Follow this link to a few bullet points on “best practices”

Thanks for making this happen. Let’s hope for a smooth commute.

-Conductor Josh

Hello LA / MetroLink – A new era begins!

March 7th, 2008  |  Published in new markets, welcome

The one-liner here is “Welcome…thanks for joining…please help us grow this service”

I just returned from the West Coast and was pleasantly surprised by all the great new energy and sign-ups across several Clever Commute MetroLink lines.

While I was out in the LA area, I spent some time promoting Clever Commute by talking to riders, locals, the traditional media and local bloggers.
It seems to have paid off in a nice uptick in sign-ups. But…”more is better”.

If you Google around a bit, you’ll see a lot of good news about Clever Commute. Here’s more:
Clever Commute is real. Free to use, it already works in many commuter areas…including each of the top 4 US commuter lines. We are no longer at the stage of “figuring it out” or asking “will it work?” Rather, we are a vital part of the commuter’s life.
We need the community’s help in making it bigger for the LA area. This will happen with your help.

Remember, the way “CC” works is that commuters share their real-time tips with fellow commuters…so riders should want as many people enrolled as possible. Believe me (the founder), the system can handle growth…and I mean that from a technical and functional point of view. Case in point: since the day I started Clever Commute, “my” has always had more Clever Commuters than any other. But with that said: my line has also tripled in size over the last 12 months.
So…please…PLEASE share this mail and encourage your train buddies, neighbors, work colleagues, etc to sign up. It WILL help your commute.

Thanks in advance for pioneering. Life in transit WILL get better once you use Clever Commute.